About this role:
HR Operations and Service Delivery delivers service and support for HR processes and programs to employees across Wells Fargo. Our Team is seeking a Lead Business Execution Consultant, HR Operations, who will help deliver HR Operations and Service Delivery key priorities including proactively and effectively managing risk in our processes and delivering efficient and effective operations to support HR, and the company, and make employee/manager work lives better. This position requires both tactical and strategic execution to meet all objectives. This role will partner with key stakeholders in Business Controls, Audit, Risk and Legal partners as well HR Operations and Service Delivery process and control owners. Learn more about the career areas and business divisions at wellsfargojobs.com .
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In this role, you will:
- Act as a compliance and control advisor to leadership to drive performance and initiatives, and develop and implement information delivery, presentations, and analysis
- Provide direction and expertise to leadership to implement process and controls around issue management, audit intake and management and complex implementations
- Engage with all levels of compliance and controls to drive methodology and ongoing SHRP management and closure of corrective actions
- Manage business resiliency plans and ongoing updates
- Manage centralized controls and evidence (i.e., shared drives, access management, etc.)
- Lead control and evidence reviews as needed, review of associated MCRs, etc. Plan and lead ongoing control reviews and refresh
- Act as the central point of intake for regulatory changes and associated impact and action plans
- Investigate and propose automation opportunities to streamline issue and control management
- Drive RCSA management among Talent Operations, reviewing MCR alignment and service map refresh. Oversight of post RCSA work
- Identify risk gaps, mentor new control professionals, provide guidance to Talent Operations management team, etc.
- Coach and guide risk and corrective action owners to develop and execute on issues and corrective actions
- Ensure high quality issue documentation and evidence to demonstrate successful remediation.
- Make decisions in highly complex and multifaceted situations requiring a solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
- Demonstrate experience in communicating powerfully and succinctly to senior and executive leaders and simplifying the complex; keen ability to tell the story and gain support needed
- Drive the monthly business reviews across Talent & Rewards Operations pertaining to risk management and oversight/development of functional metrics and indicators
- Design and drive problem management process, reporting and process
- Manage the ongoing staffing plan and efficiency tracking for Talent & Rewards Operations with the senior leader
- Serve as the centralized intake for requests pertaining to consent orders and audits for Talent & Rewards Operations
- Evaluate use of GDA support and associated controls and MALL requirements
- 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience working with risk and controls, issue identification and remediation
- Experience developing metrics (i.e., KPIs, KRIs) and reporting
- Experience managing large-scale initiative or programs
- Experience writing or updating procedure or writing issue summary memos
- Experience designing process controls or Quality Control/Quality Assurance activities
- Experience with Six sigma/process improvements/excellence
- Human Resources (HR) Operations experience
- Experience with Microsoft Suite (i.e., PowerPoint, Excel)
- Strong analytical skills with high attention to detail and accuracy
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Ability to quickly establish credibility to build and maintain effective working relationships
- Ability to follow policies, procedures, and regulations
- Strong organizational, multi-tasking, and prioritizing skills
- Excellent verbal, written, and interpersonal communication skills
- Experience working in financial services, banking, or in another highly regulated environment
- Preferred locations: Minneapolis, MN; Charlotte, NC; Dallas, TX; Phoenix, AZ; San Antonio, TX; West Des Moines, IA
- This position offers a hybrid work schedule
- Relocation assistance is not available for this position
- Ability to travel up to 5-10% of the time
- This position is not eligible for Visa sponsorship
- Position will support global work across multiple time zones
- 550 S 4th St., MINNEAPOLIS, MN 55415
- 401 S Tryon St., CHARLOTTE, NC 28202
- 1525 W W T Harris Blvd., CHARLOTTE, NC 28262-8522
- 8740 Research Dr., CHARLOTTE, NC 28262
- 1445 Ross AVE., DALLAS, TX 75202
- 2222 W Rose Garden Ln., PHOENIX, AZ 85027
- 4101 Wiseman Blvd., Bldg 308, SAN ANTONIO, TX 78251
- 800 S Jordan Creek Pkwy., WEST DES MOINES, IA 50266
- Job posting may come down early due to volume of applicants
- Preferred locations listed above
- Relocation assistance is not available for this position
- Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States
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Posting End Date:
6 May 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.