Lead Business Execution Consultant

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Knowledge of call center environment and/or telephony platforms: Five9, Verizon Virtual Contact Center, Verizon Toll Free Network Manager.
• Excellent verbal, written, and interpersonal communications skills.
• Proven success in problem analysis and resolution with strong attention to detail and accuracy
• Strong organizational skills; ability to multi-task and work in a deadline driven environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment.
• Clearly articulate and promptly escalate key matters and issues.
• Ability to communicate effectively with business partners and project managers and effectively present to target audiences.
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Strong analytical skills with high attention to detail and accuracy
• Ability to think strategically, be a self-starter, challenge the status quo, implement, and effectively deliver business objectives
• Knowledge and understanding of complex environments: cross-functional areas, large number of interfaces and data sources
• Strong data management, financial management, quality management and organization skills

• Monday - Friday 8:00 AM - 5:00 PM
• This position offers a hybrid work schedule
• This role is not eligible for visa sponsorship