Lead Business Accountability Specialist- Internal Fraud Strategy & Governance
Today• Wilmington, DE
About this role:
Wells Fargo is seeking a Lead Business Accountability Specialist to join the Internal Fraud Strategy & Governance Team. The position is responsible for supporting the implementation of the Enterprise Internal Fraud Program framework through building effective partnerships with various stakeholders including, but not limited to, other areas of Fraud and Claims Management, Independent Risk Management, and Business Control Management.
In this role, you will:
- Lead complex initiatives with broad impact which are designed to aggregate, assess, monitor and report on enterprise internal fraud
- Assess, design and maintain consistent enterprise and business procedures, desktop, control procedures and metric governance
- Monitor control effectiveness and business group/enterprise issues
- Provide RAU oversight and management of process inventory, control and RCSA accountabilities
- Monitor overall health and effectiveness of enterprise internal fraud programs
- Support the resolution of a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
- Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
- Role will have material direct interaction/engagement with independent risk management, and peer groups
- Make decisions in complex and multifaceted situations requiring solid understanding of Enterprise Internal Fraud's framework; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
- May lead projects, initiatives, or serve as a peer mentor
- 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of project management, issue management, and/or corrective actions experience
- 2+ years of risk policy experience
- External fraud experience and/or Fraud Risk Policy experience
- Program development experience
- Issue Management Policy experience
- Allegations Management Policy experience
- Strong knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
- Experience with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, Allegation Management, etc.) to enable strategic approaches and credible challenge
- Knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks
- Clear and concise written and oral communication skills
- Ability to effectively partner and influence stakeholders
- Strong relationship management skills
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
- Experience with creating pivot tables and performing data analysis in Excel
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- This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
- This position may travel quarterly
- Visa sponsorship is not available for this position
- 2850 S Price Rd, Chandler AZ
- 401 S Tryon St, Charlotte, NC (with ability to work from either Charlotte site)
- 1525 W WT Harris Blvd (with ability to work from either Charlotte site)
- 2200 Concord Pike, Wilmington, DE
12 Oct 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Client-provided location(s): Wilmington, DE
Job ID: WellsFargo-R-478892-3
Employment Type: FULL_TIME
Posted: 2025-10-07T18:08:34
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
Diversity and Inclusion
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