lead business accountability specialist

About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• May lead projects, teams, or serve as a peer mentor

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of Application Lifecycle Management (ALM), Software Development Lifecycle (SDLC), or combination of both
• 3+ years of experience working / managing configuration items with a configuration management database (example: ServiceNow, Remedy)
• 3+ years of experience using Agile Methodology and/or Design Thinking Practices, with hands on practice using scrum methodology (experience with JIRA preferred)
• 2+ years of foundational knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
• 5+ years of intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Visio) skills

• Experience in risk management, business controls, quality assurance, business operations, compliance, or process, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Prior experience with application data attributes from various Systems of Records
• Ability to balance multiple priorities, quickly and accurately execute tactical deliverables, and be flexible to accommodate changing business needs or priorities
• Ability to work effectively with internal and external stakeholders in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Excellent verbal, written, and interpersonal communication skills.
• Strong attention to detail and accuracy, including grammar
• Ability to prepare, analyze, and confidently present data clearly, concisely, and precisely
• Strong problem-solving skills with ability to identify problems, identify effective resolutions, and monitor through remediation
• ITIL Foundational certification
• Strong knowledge of SACM processes including Asset and Configuration Management