GenAI Product Management Lead - Global Ops

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About this role:

Wells Fargo is seeking a visionary and execution-focused Lead Digital Product Manager to drive the strategy, architecture, and delivery of GenAI and Agentic AI initiatives. This role will lead cross-functional teams to build scalable, intelligent solutions that transform user experiences and operational efficiency across the enterprise.

In this role, you will:

• Define and own product strategy: Define and own the product vision, roadmap, and success metrics for Generative Artificial Intelligence (GenAI) and Agentic Artificial Intelligence (Agentic AI) solutions.
• Lead full product lifecycle: Lead end-to-end delivery of AI-powered products, from ideation through deployment and iteration.
• Drive cross-functional collaboration: Collaborate with engineering, data science, design, and business stakeholders to ensure alignment and impact.
• Design autonomous systems: Architect agentic systems that leverage autonomous workflows, memory, planning, and tool use.
• Integrate advanced AI models: Evaluate and integrate GenAI models (e.g., Large Language Models (LLMs), multimodal models) into enterprise-grade applications.
• Ensure responsible AI practices: Ensure compliance with governance, security, and ethical AI standards.
• Promote innovation culture: Champion experimentation, rapid prototyping, and continuous learning.
• Lead strategic digital initiatives: Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact.
• Contribute to enterprise planning: Act as key participant in large-scale planning.
• Analyze digital strategy: Review and analyze complex digital strategy for product/functionality/experience area.
• Influence business direction: Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Make strategic decisions: Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements.
• Lead digital teams: Lead a broad team of digital professionals to meet deliverables and drive new initiatives.
• Collaborate across levels: Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.
• Mentor and manage projects: Potentially lead projects, teams or serve as a peer mentor.

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Product Leadership: 5+ years in digital product management, including 2+ years with GenAI or agentic AI.
• Agentic AI: Expertise in autonomous agents, memory, planning, and tool integration.
• GenAI Platforms: Hands-on with OpenAI, Anthropic, Vertex AI, and Azure OpenAI.
• Enterprise Delivery: Proven success launching scalable AI in regulated environments.
• Stakeholder Management: Strong communicator with cross-functional alignment experience.
• Agile Development: Skilled in agile frameworks and end-to-end product lifecycle.
• Intelligent Interfaces: Experience with synthetic agents, voice interfaces, or automation tools.
• Technical Background: AI/ML, data science, or architecture experience; able to bridge tech and business.
• Regulatory Awareness: Knowledge of financial regulations and responsible AI practices.
• Education: MBA or MS in Computer Science or related field.
• Platform Tools: Familiarity with Google ADK and Microsoft Copilot Studio.
• Strategic Vision: Ability to align product strategy with business and AI trends.
• Execution: Skilled in risk mitigation, dependency management, and timely delivery.
• Innovation: Promotes experimentation and continuous improvement.
• Collaboration: Connects technical, business, and compliance teams.
• User-Centric Design: Focus on intuitive, engaging client experiences.
• Performance Metrics: Uses KPIs for data-driven decisions and optimization.
• Team Leadership: Mentors junior PMs and fosters a high-performing team culture.

• This position is not eligible for Visa sponsorship.
• Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule - 3 days on-site & 2 remote).
• The ability to travel up to 10% of the time.

• Charlotte, NC
• Phoenix/Chandler, AZ
• Dallas/Irving, TX
• Minneapolis, MN (Shoreview)
• Wilmington, DE

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement