Enterprise GenAI Metrics Leader

About this role:

Wells Fargo is seeking a Metrics Lead to join our Enterprise Generative AI team. This pivotal role will be responsible for defining, implementing, and overseeing the measurement framework that guides our GenAI strategy and demonstrates the value of our initiatives. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Establish the key performance indicators (KPIs), metrics, and reporting structures needed to track the adoption, performance, and business impact of GenAI solutions across the enterprise
• Act as an advisor to leadership to develop and influence the objectives, plans, and long-term goals for measuring the success and impact of enterprise-wide GenAI initiatives
• Design and establish a comprehensive metrics framework to evaluate GenAI product performance, user engagement, operational efficiency, and financial impact
• Lead the strategy and resolution of highly complex and unique challenges related to GenAI measurement, requiring in-depth evaluation and creative, innovative solutions
• Provide vision, direction, and expertise to senior leadership on implementing innovative solutions for tracking and analyzing GenAI performance data
• Strategically engage with all levels of professionals and managers across the enterprise, including product, technology, risk, and finance teams, to ensure alignment on key metrics
• Represent the Enterprise GenAI team in cross-functional groups to develop companywide data and analytics strategies related to AI
• Partner with groups companywide to coordinate and drive collaboration on the design and execution of our GenAI measurement and reporting strategy

Required Qualifications:

• 7+ years of Data Management, Business Analysis, Analytics, Engineering, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strategic mindset, deep analytical expertise, and the ability to translate complex data into actionable insights for senior leadership
• Experience defining and implementing metrics, KPIs, and reporting for large-scale technology or product initiatives
• Strong understanding of product analytics, financial analysis, and business intelligence
• Familiarity with the GenAI space and an understanding of its unique measurement challenges and opportunities
• Proven ability to synthesize complex data and technical concepts into clear, actionable insights for an executive audience
• Experience with data visualization tools (e.g., Tableau, Power BI) and data analysis languages (e.g., SQL, Python)
• Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional partners
• Strategic thinker with the ability to connect detailed metrics to broader business objectives

Job Expectations:

• Ability to work in a fast-paced, evolving environment, managing multiple priorities and stakeholders simultaneously
• This position is not eligible for visa sponsorship

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $305,000.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
10 Sep 2025
* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC

Job ID: WellsFargo-R-483414-1

Employment Type: FULL_TIME

Posted: 2025-09-06T18:09:09