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Customer Service Representative - Fresh Graduates

Today Bonifacio Global City, Philippines

About this role: Wells Fargo is seeking an Associate Customer Service Representative. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

  • Support functional area or process; seek ways to improve individual work processes within established procedures
  • Perform a variety of routine administrative, transactional, operational, or customer support tasks to develop skills
  • Regularly receive direction from manager and escalate questions and issues to more senior roles
  • Interact with immediate team on basic information, plus internal and external customers if a customer support role
  • Attend classroom training, self-study assignments, workshops, networking, or other events, as appropriate
Required Qualifications:
  • Philippines only: Bachelor's Degree
Required Qualifications for Europe, Middle East & Africa only:
  • N/A, role not eligible for outside of Philippines
Desired Qualifications:
    Job Expectations:
      Posting End Date:
      30 Nov 2025
      *Job posting may come down early due to volume of applicants.

      We Value Equal Opportunity

      Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

      Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

      Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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      Applicants with Disabilities

      To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

      Drug and Alcohol Policy

      Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

      Wells Fargo Recruitment and Hiring Requirements:

      a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

      b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

      Client-provided location(s): Bonifacio Global City, Philippines
      Job ID: WellsFargo-R-487605
      Employment Type: FULL_TIME
      Posted: 2025-09-05T18:09:01

      Perks and Benefits

      • Health and Wellness

        • Health Insurance
        • Health Reimbursement Account
        • Dental Insurance
        • Vision Insurance
        • Life Insurance
        • FSA
        • HSA
        • Mental Health Benefits
        • Short-Term Disability
        • Long-Term Disability
      • Parental Benefits

        • Adoption Assistance Program
        • Family Support Resources
        • Birth Parent or Maternity Leave
        • Non-Birth Parent or Paternity Leave
        • Fertility Benefits
        • Return-to-Work Program
      • Work Flexibility

        • Hybrid Work Opportunities
      • Office Life and Perks

        • Commuter Benefits Program
      • Vacation and Time Off

        • Paid Vacation
        • Paid Holidays
        • Personal/Sick Days
        • Volunteer Time Off
      • Financial and Retirement

        • 401(K) With Company Matching
        • Performance Bonus
        • Stock Purchase Program
      • Professional Development

        • Tuition Reimbursement
        • Access to Online Courses
        • Internship Program
        • Associate or Rotational Training Program
        • Promote From Within
        • Mentor Program
      • Diversity and Inclusion

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