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Credit Acumen Content Owner

AT Wells Fargo
Wells Fargo

Credit Acumen Content Owner

Charlotte, NC

About this role:

Sales Enablement & Integration which is a part of Consumer, Small & Business Banking is seeking a Credit Acumen Content Owner. The Sales Enablement & Integration team is responsible for small business banker readiness integration activities, readiness programs and proficiency, advisory tools and insights, and the adoption of sales initiatives. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

  • Create lending readiness material for key business growth initiatives such as systems training (nCino, BLAST, BREFLOS), Product enhancements, Lending process changes, marketing campaigns (BLIN invitation to apply), card proficiency and credit content for academy programs
  • Be credit content SME for Leadership Development (LD) owned content, National Branch Network (NBN) Customer First content needs and credit workshop Small Business SME
  • Enhance the role readiness and proficiency of Small & Business Banking (SBB), Small Business Relationship Manager and Branch Bankers across the entire business for credit skills and credit acumen
  • Lead development, maintenance and annual content audits of banker resources for credit related resources and currently manages 30+ existing resources used by SBB & NBN
Required Qualifications:

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  • 3+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 1+ years of process ownership experience
  • 1+ years of small business credit experience
  • Experience working across technology, product & training
  • Experience creating readiness material for business growth initiatives
  • Deep understanding of small business banking
  • Role readiness experience
Job Expectations:
  • Ability to travel up to 10% of the time.
  • This position offers a hybrid work schedule.
This position is not eligible for Visa sponsorship.

Posting Location(s):
  • 2700 S Price Rd. - Chandler, Arizona 85286
  • 250 E John Carpenter Frwy. - Irving, Texas 75062
  • 1525 W W T Harris Blvd. - Charlotte, North Carolina 28262
  • 11601 N. Black Canyon Hwy. - Phoenix, Arizona 85029
Required locations listed.

Posting End Date:
24 May 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-459287-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program

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