About this role:
Wells Fargo seeks a Global Head of Operational Excellence in Corporate & Investment Banking Lending Operations (CIBLO), supporting the firm's fastest-growing business. As this growth accelerates, so does the need to support our businesses and partners.
The new CIBLO team aims to provide CIB with a primary entry point for lending support and improve coordination across front, middle, and back-office processes. This role, and new group, supports our 2025 priority of Operational Excellence by fostering a culture of efficiency across the value stream.
In this role, you will:
By leveraging and influencing key resources and stakeholders, the Operational Excellence leader will be responsible for the following:
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- Utilizing extensive knowledge of operational capabilities within the financial services industry to lead planning efforts and mobilize teams for effective execution of business strategy.
- Ensuring alignment with Operations strategy and transformation initiatives, while overseeing ongoing execution with sponsorship, advocacy, awareness, and support from executive leadership.
- Establishing critical collaboration with the Business Process Management leader to ensure successful delivery of BPM activities and process automation.
- Providing dedicated and centralized focus to drive the transformation of CIB Lending Operations, ensuring the successful delivery of key initiatives, optimization of end-to-end processes, enhanced effectiveness and efficiency, operational excellence, and a strong risk culture.
- 8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- 8+ years of financial services industry experience
- 5+ years leading transformation
- 5+ years of experience in project management or process design
- Bachelor's degree in business administration, finance, accounting, engineering, or equivalent.
- Six Sigma Black Belt certification.
- Demonstrated ability to partner, collaborate, and build relationships with diverse stakeholders, including line of business and functional leaders in a complex, matrixed environment.
- Capable of executing large, intricate initiatives within a corporate structure.
- Skilled in a partnership approach to responsibilities, effectively leading (directly or indirectly) initiatives across various lines of business, peers, partners, and key stakeholders.
- Proactive thinker regarding business and issues.
- Strong track record of delivering results, including effective project and initiative management, execution, and sound decision-making in relation to complex problems.
- Exceptional analytical and data management skills.
- Excellent communication skills, with proven experience presenting solutions to Operating Committee executives.
- Ability to work a hybrid schedule
- Willingness to work on-site at stated location on the job opening
- This position is not eligible for Visa sponsorship
17 May 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.