Content and Email Management Associate

About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking a Communications Associate to be part of the Content Management, Publishing & Distribution. The Content Management, Publishing & Distribution team is part of the Communications & Integrated Marketing team within the Public Affairs function. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

• Assist with communication-based initiatives and activities
• Assess processes related to tasks or projects in communications
• Receive direction from leadership and exercise judgment while developing understanding of the processes used in communications
• Provide data to management and teams, including customers if needed

Required Qualifications:

• 6+ months of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Candidate must be a graduate of a bachelor's degree or higher.

• Candidate must have 6+ months of relevant experience in one or a combination of the following: digital publishing, working with content management systems, communications, digital customer experience, or operations
• Must have knowledge of accessibility requirements and ADA policy will be an added advantage
• Experience supporting publishing and distribution across Multilanguage audiences.
• Experience with AEM, HTML, Dreamweaver, SharePoint, MS Office suite (Work, Excel) and/or other content management systems.
• Experience with Adobe Analytics and other website and email tracking tag strategies.
• Experience with online accessibility standards and how to maintain ADA compliance.
• Candidate must be amenable to work on graveyard shift and must provide holiday cover (on local holidays) to support the team with the workload. Also, role will be based at Taguig City.

Job Expectations:

• Creates, schedules, and sends executive level, LOB internal, and enterprise email communications in a proprietary in-house email system (TM Mail) leveraging HTML and Adobe Experience Manager (AEM).
• Digital publishing across internal, external, enterprise, and division website portals using SharePoint Online.
• Works with communicators and leaders to orchestrate and oversee content publishing and email distribution for complex program deliverables, including enterprise initiatives that may span several months in overall duration.
• Independently consults on the capabilities of publishing and email platforms to execute delivery needs.
• Maintains strong knowledge of coverage and workflow calendars to ensure publishing and distribution expectations and timeframes are met, and engages other appropriate resources as needed.
• Creates and provides email compliance and distribution related reports.
• Upholds high levels of quality, brand, and template standards, while maintaining a focus on teamwork and collaboration.

Posting End Date:

15 Sep 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: WellsFargo-R-483673

Employment Type: FULL_TIME

Posted: 2025-09-03T18:08:28