Commercial Mortgage Loan Administration Specialist - Cash Administration
About this role:
Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist as part of the Cash Administration team within Corporate and Investment Banking Loan Operations (CIBLO). Learn more about our career areas and lines of business at wellsfargojobs.com .
This Specialist will manage cash transactions, escalate issues, evaluate and processing servicing requests in conjunction with various business partners while ensuring quality customer service is delivered Set or influence policy for cash administration Evaluate and monitor risk associated with all processes and ensuring controls and procedures are in place compliant with bank regulatory requirements.
In this role, you will:
- Manage cash transactions, escalate issues, evaluate and processing servicing requests in conjunction with various business partners while ensuring quality customer service is delivered
- Set or influence policy for cash administration
- Evaluate and monitor risk associated with all processes and ensuring controls and procedures are in place compliant with bank regulatory requirements
- Plan and execute projects as well as providing guidance for the development of platform cash applications and leading testing efforts
- Act as the business process lead for various tasks for the team and assisting with workflow coordination
- Conduct quality analysis of U.S and International processes to ensure procedures are being followed accurately
- Independently develop strategic recommendations on operational data findings
- Lead initiatives including those that are cross functional with broad impact and act as key participant in large scale planning for Transactions and Processing
- Make decisions in multi-faceted situations requiring solid understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals, may lead projects, teams or serve as a peer mentor
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- 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years experience in commercial loan servicing, processing, or administration
- Strong data entry skills including demonstrated profiecentcy with 10-key numerical entry
- Ability to balance multiple priorities, meet deadlines, achieve goals, and work under pressure in a dynamic and environment
- Ability to research, compile, and perform analysis on critical operational data
- Outstanding technical and critical thinking skills
- Ability to assess issues, make quick decisions, implement solutions, and influence change
- Advanced Microsoft Office Skills
- Ability to work a hybrid in-office schedule, 9am - 6pm EST
- Willingness to work on-site at stated location
- This position is not eligible for Visa sponsorship
- Charlotte, NC
16 Oct 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
Diversity and Inclusion
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