Business Execution Director- Consumer Risk Programs Quality & Standards Leader
Today• Charlotte, NC
About this role:
Wells Fargo is seeking a Consumer Risk Programs Quality and Standards leader to lead the team responsible for front-line governance of the Fair Lending and Customer Treatment horizontal programs including CRA and HMDA data quality and submission for Wells Fargo.
In this role, you will:
- Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes
- Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency
- Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate
- Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities
- Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives
- Manage allocation of people and financial resources for Business Execution
- Develop and guide a culture of talent development to meet business objectives and strategy
- Accountable for managing the team responsible for enterprise data quality and data submission to the regulator that oversees our Community Reinvestment Act (CRA) program, Home Mortgage Disclosure Act (HDMA) program, Dodd- Frank 1071 results.
- Establishes standards for both the Fair Lending and Customer Treatment front-line horizontal risk programs, monitors performance to established standards, influences performance improvements and/or escalates as necessary.
- Accountable for managing the team responsible for qualifying lending, investment, and community development service transactions for CRA eligibility.
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- 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- Deep knowledge and experience of CRA regulations, running bank-wide CRA programs, guiding organizations on CRA-eligible transactions, leading CRA data integrity and performance exams.
- Understanding of Fair Lending and Customer Treatment regulations.
- Experience leading and implementing complex enterprise programs to comply with new or changing regulations.
- Strong communication and influence skills; experience communicating with senior/executive leaders to establish targets, monitor performance and develop strategies to improve performance.
- Demonstrated history of independence in decision-making.
- Experience establishing standards across multiple regulations for BG/EF to follow, monitoring performance, gathering info/data to report progress/performance to BG/EF leaders.
- Experience developing/recommending strategies to improve enterprise performance, influencing/assisting BG/EF partners to execute against recommendations.
- Experience in decision-making that has enterprise impact and influence
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
2 Oct 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Client-provided location(s): Charlotte, NC
Job ID: WellsFargo-R-493132-1
Employment Type: FULL_TIME
Posted: 2025-09-26T18:08:37
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
Diversity and Inclusion
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