Associate Commercial Insurance Review

About this role:

Wells Fargo is seeking a Commercial Insurance Review Associate within Commercial Banking Operations.The collateral monitoring team is responsible for the ongoing monitoring of insurance related to secured loans. Ensures collateralized loans are properly secured and meets standards described by Wells Fargo Policy. This role may interact with customers, front line partners, internal credit partners and insurance agents. This role ensures a full and comprehensive quality review that commercial equipment insurance policies meet all related requirements. Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance
• Support less experienced loan administrators in providing resolutions of inquiries and complaints
• Determine appropriate course of action and conduct investigative steps to fully identify customer issues
• Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
• Evaluate and upload data into the systems of record
• Review moderately complex loan servicing documentation language
• Ensure compliance with all policies, procedures and regulatory requirements
• Provide guidance and training to peers and may have limited supervisory responsibilities
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal and external customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Insurance experience
• Commercial loan experience
• Ability to review and interpret complex commercial loan documents
• Experience reviewing and interpreting insurance policies as they apply to collateral secured loans
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy

• This position is not eligible for Visa sponsorship
• Candidate must be based out of posted location
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position
• Ability to work additional hours as needed

• CHANDLER, AZ