WW is looking for candidates to help change people's lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over six decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
The SRE Manager position within WW's Platform Engineering group is an engineering/management role with responsibilities in the implementation, and support phases of software based platform APIs and orchestration systems that allow for the secure and resilient application deployments into a cloud-agnostic delivery environment.
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Who we are:
The Platform Engineering team here at WW is a critical component of everything we do as WW makes a full-scale digital transformation. Our mission is to enable all other divisions of WW to deliver high quality digital experiences with minimal roadblocks and common conventions between teams for operational excellence. We work in a fast paced and constantly changing environment to keep up with all of the latest digital uses that WW needs. This includes a wide range of responsibilities that will stretch and grow any engineer such as AWS, GCP, Kafka, Kubernetes, AI model support, etc...
Who You Are:
- You're an impact driven manager. We focus on empathy, ownership, and growth - not time cards.
- You've managed managers and developed colleagues. You are excited by the opportunity to elevate your team(s).
- You're business minded, results oriented, and ground your work in the overarching company strategy.
- You have a passion for learning and adapting to an ever changing environment.
- You have experience collaborating with developers and security teams and are interested in building positive relationships.
- You are energized by the opportunity to help people around the world live healthier lives.
What you will do:
As the leader of SRE, you will play a crucial role in ensuring the reliability, performance, and availability of our systems and services. Your primary focus will be on leading the team that implements, and supports phases of software based platform APIs and orchestration systems that allow for the secure and resilient application deployments into a cloud-agnostic delivery environment, as well as resolving service incidents in real-time, requiring in-depth knowledge of cloud services in AWS and GCP. The ideal candidate for this position will have a passion for diagnosing and troubleshooting complex problems and will be self-driven and highly communicative.
If you have questions or would like to submit a referral, please reach out to Eric Chan at Eric.Chan@ww.com
Key Responsibilities:
- Solid, real-world, understanding and experience implementing and supporting container-based orchestration via Kubernetes. Docker, CNI, RBAC, Telemetry
- Proficiency in operating multi-AZ and multi-region environments in cloud provider environments (AWS, GCP, Azure).
- Advanced level knowledge of modern web transport protocols: REST, HTTP/2, gRPC.
- Advanced level knowledge of designing and implementing modern monitoring and observability solutions.
- Solid proficiency with scripted and programmatic automations (we work in Bash, Python, Node).
- Proficient with an infrastructure provisioning language (terraform, cloudformation, Ansible, etc)
- Experience with modern data pipelines (e.g. Kinesis/Kafka)
- Experience with modern web serving technologies (e.g. Nginx/Fastly)
- Proficient with an infrastructure provisioning language (terraform, cloudformation, Ansible, etc)
- Well versed with and working knowledge of other associated software deployment tools (git, github actions, etc), and CI/CD pipelines
- Solid understanding of Identity and Access Management technologies and implementations
Preferred Requirements:
- 6+ years experience deploying and managing large-scale web services in high availability environments.
- 5+ years building and managing container-based application deployments in an orchestrated environment.
- Computer science degree or equivalent academic or professional background.
Our titles cover more than one career level. The starting range for this role is $160,000 to $180,000 annually. Actual base pay may vary depending on, but not limited to: skills, education and years of experience. This role is also eligible for a comprehensive benefits package and annual bonus program.
At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.