Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role...
This position exists to manage the Order to Cash (OTC) workstreams of Warner Bros. Discovery (WBD) International Television Distribution. This person will have responsibility for managing and prioritizing the day-to-day billing and collection activities for global clients. Responsible for regular and ad hoc reporting of progress toward achieving targets. This person will provide leadership and training to outsourced Service Delivery Center team and identify process and system improvements for maximizing productivity and effectiveness.
Your Role Accountabilities...
- Responsible for managing billing and collection activities for International TV clients to ensure collection targets are met and Aging is maintained at the most current possible level.
- Perform escalations both within established guidelines and in exception cases.
- Manage special compliance customers to ensure billing and collection activities meet company mandated guidelines.
- Communicate complex issues and effectively handle difficult customer interactions to maximize timely and accurate results.
- Manage new customer approvals and ensure tax jurisdictions and rates are properly maintained (VAT and WHT)
- Work with teams to analyze customer accounts as needed to resolve issues.
- Analyze deals and change orders as needed to assist with complex terms or changes.
- Communicate with TV stakeholders to ensure visibility of issues and accomplishments.
- Review Desktop Procedures (DTP) to ensure they are maintained, up to date and in use by the OTC teams.
- Provide training to the outsourced Service Delivery Center as needed to ensure best billing and collections practices are being followed.
- Coordinate to have teams provide support for annual audits.
- Align processes in accordance with Global Process Owner guidance and support roll out of global policies to the local markets.
- Understand statutory billing requirements specific to France and work closely with local Tech Ops group to understand delivery/reporting requirements
Qualifications & Experience...
- Bachelor's degree in accounting or finance
- Confirmed work experience in Accounts Receivables field required.
- Experience in SAP is required.
- Intermediate to advanced skillset in Microsoft Excel
- A working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
- Strong independent analytical and problem-solving skills
- Self-motivated with the ability to self-manage to meet competing deliverables.
- Strong listening, verbal, and written communication skills
- Business-level English language skills required.
- Business-level French language skills preferred.
- Ability to work independently, creatively, and efficiently.
- Proven track record in meeting deadlines
- Experience in the Media Industry with an understanding of licensing deals is preferred
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits...
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.