Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role...
Responsible for the day-to-day management, oversight, and escalations of Order to Cash (OTC) activities assigned for Home Entertainment within shared services for multiple territories in EMEA.
Primary customer account owner for assigned licensees and territories and retained credit management, collections, account reviews, reconciliation, disputes, and compliance. Work closely with Global Business Services (GBS), controllership and Business Process Outsourcing (BPO) organization to ensure global standards and improvements.
Your Role Accountabilities...
- Assist the overall health of the Accounts Receivable and Cash balances, including follow up on overdue invoices ensuring cash is collected in a timely manner and customer accounts are being reconciled
- Lead weekly/ad-hoc calls with BPO. Support BPO with account reconciliations and escalate unresolved disputes.
- Monitor BPO in all collection, invoicing, and reporting activities under their scope , review and provide feedback and improvements on the desktop procedure
- Review invoice aging reports and other relevant reports
- Contributes to the overall cash flow forecasting process, assisting with cash flow timing information
- Release sales orders and validate pricing when required
- Approve credit limits. Yearly credit limit review
- Pull together back-up for Credit Note claims, upload credit claims to SAP
- Main point of contact for customers to resolve queries around the settlement of credits and disputes
- Credit note approval in SAP
- Validate SOX controls and take action for resolution of conflicts.
- Prepares and distributes OTC SOX control/Operational controls reports for review and approval
Qualifications & Experience...
- BA/BS and equivalent with a confirmed work experience s in Accounts Receivables field required
- Experience with invoice collections and dispute management required (preferably physical sales).
- Understanding of rebate process is a preference
- Advance Excel skills required and ability to learn /utilize various systems and applications
- Proactive, detail-oriented, exceptional organizational skills
- Experience in conducting/leading meetings with customers and internal stakeholders. Take ownership in planning and actions
- Working experience in a large international company
- Must be self-motivated and able to work under a deadline and handle multiple tasks
- Must be a team player with strong interpersonal skills
- Strong verbal and written English language skills. Any other main European language can be an asset
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits...
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.