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Manager, Software Development

AT Warner Bros. Discovery
Warner Bros. Discovery

Manager, Software Development

Kanata, Canada

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

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Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive Max Originals and iconic entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies, and specials for audiences of all ages. HBO Max originally launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. It rolled out globally across Latin America and the Caribbean in 2021, followed by its first European launches in the Nordics and Spain later that year. In May 2023, Warner Bros. Discovery introduced Max, an enhanced streaming platform, in the U.S. HBO Max is currently available in 46 countries and there are plans for the continued global expansion of Max in 2024.

Warner Brothers Discovery's digital arm, Global Customer Experience (GCX) organization is a high- performing global team working at the dynamic intersection of Technology and Entertainment. In supporting our content creators in the digital space, we continuously leverage our technological capabilities to create immersive viewing experiences for iconic brands including Max. As a Software Development Manager for the Global Customer Experience (GCX) Client applications, you will oversee the design, development, and delivery of modern, responsive, and accessible applications. You will manage a team of talented engineers and work closely with cross-functional teams, including design, product, and services, to ensure a seamless and engaging user experience.

Key Responsibilities

  • Team Leadership: Manage, mentor, and inspire a team of frontend engineers, fostering a collaborative and high-performance culture.
  • Technical Oversight: Provide technical guidance to the team, ensuring best practices in coding, architecture, and performance optimization for TV applications.
  • Project Management: Work with product managers, technical product managers, and fellow engineers to scope, plan, and execute projects on time, balancing short term needs with long-term strategic goals.
  • Quality Assurance: Ensure the delivery of high-quality code through code reviews, automated testing, and continuous integration processes.
  • Collaboration: Partner with other engineering teams, including backend and DevOps, to ensure smooth delivery.
  • Stakeholder Management: Communicate effectively with non-technical stakeholders, translating complex technical concepts into clear and actionable insights.
  • Career Development: Support the professional growth of team members through performance feedback, goal setting, and learning opportunities.
  • Hiring & Staffing: Participate in the recruitment process to grow the team, ensuring a strong pipeline of engineering talent.

Qualifications

  • Proven Experience: 7+ years of software engineering experience, with at least 3 years in a leadership or management role.
  • Client Engineering Expertise: Deep knowledge of app development technologies technology in one or more of the following areas, Apple, Android or TV applications and connected devices (Firestick, Roku, LG, Samsung, Visio etc.)
  • Technical Leadership: Strong technical background with a solid understanding of client software architecture, performance optimization, accessibility, and user centered design.
  • Project Management Skills: Experience with Agile methodologies and the ability to manage complex projects with multiple stakeholders.
  • Communication: Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
  • Problem Solver: Ability to identify issues proactively, think critically, and lead the team toward effective solutions.
  • Team Building: Experience in managing and scaling teams, including recruiting, onboarding, and talent development.

Nice-to-Have:

  • Experience with backend services and APIs.
  • Experience with Roku / Brightscript
  • Familiarity with DevOps tools and continuous integration/delivery practices.
  • Knowledge of user experience (UX) design

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Client-provided location(s): Kanata, Ottawa, ON, Canada
Job ID: Discovery-WAMEGLOBALR000095603EXTERNALENGLOBAL
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Unlimited Paid Time Off
    • Sabbatical
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K)
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)