Analyst, Procure to Pay (Global Card and T&E Expenses)
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Global Card and T&E Expenses Analyst
Role Purpose
Execute end-to-end Travel & Expense and Corporate Card processes ensuring accurate transaction processing, policy compliance, and timely delivery aligned with SLAs.
Support the administration of global corporate card programs, cardholder lifecycle activities, expense compliance reviews, reporting, employee support, and relationship management with card providers such as American Express.
Key Responsibilities
• Administer corporate card programs and cardholder accounts.
• Support card issuance, replacement, cancellation, and maintenance activities.
• Respond to employee inquiries related to card transactions, statements, duplicate cards, and system issues.
• Execute card program administration activities with banking and card providers.
• Prepare and maintain card-related reports and metrics.
• Support file generation and uploads required for card settlement and reconciliation processes.
• Monitor compliance with T&E policies and identify unusual or non-compliant transactions.
• Coordinate with HR and business stakeholders for card account changes related to employee lifecycle events.
• Support Concur and card system troubleshooting and issue resolution.
• Process expense reports and corporate card transactions in Concur/SAP accurately and timely
• Validate receipts, policy compliance, and coding of expenses
• Execute reimbursements and card reconciliations
• Identify and escalate exceptions or policy violations
• Maintain proper audit documentation and evidence
• Meet individual SLAs and productivity targets
• Support audit requests and compliance checks
• Collaborate with employees and stakeholders for issue resolution
• Flag inefficiencies and improvement opportunities
KPIs
• SLA compliance (processing time, turnaround)
• First time right processing rate
• Error/rework rate
• Audit findings (zero critical issues)
• Backlog adherence
• Card account administration accuracy
• Timely card issuance and cancellation
• Employee inquiry resolution time
• Compliance review completion rate
• Reporting accuracy
• Customer satisfaction
Skills & Experience
• Basic P2P / T&E process knowledge
• Experience with SAP / Concur / ERP tools
• Attention to detail and compliance mindset
• Basic analytical skills
• Communication and customer service skills
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• Corporate card administration experience
• Concur expense management knowledge
• Understanding of card provider platforms (e.g., American Express)
• Reporting and data analysis skills
• Customer support and stakeholder management skills
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- FSA
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- Snacks
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Unlimited Paid Time Off
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- 401(K)
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)