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(USA) Director, Operations-Strategy and Mechanisms

AT Walmart
Walmart

(USA) Director, Operations-Strategy and Mechanisms

Bentonville, AR

Position Summary...

This is a unique, high-visibility role for someone who excels at executive storytelling, synthesizing complexity, and driving accountability across teams. As the bridge between LMD and Walmart leadership, you’ll shape how our work is represented in the most critical forums and ensure the organization is aligned behind the right actions. If you’re organized, persuasive, and love making order out of ambiguity, this role will give you unmatched exposure and influence.

What you'll do...

The Strategy & Mechanisms team is responsible for setting the strategic direction and building the internal operating model that enables Walmart’s Last Mile Delivery organization to execute with clarity, speed, and impact. The team drives cross-functional alignment, prioritization, and performance management, while ensuring that executive communication, decision-making forums, and change initiatives are structured and effective. This work is critical to translating high-level vision into day-to-day action across a complex, fast-moving business. Success on this team requires strong strategic thinking, systems-level problem solving, exceptional communication skills, and the ability to influence without authority in ambiguous, high-stakes environments.

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What you'll do:

• Own and evolve the LMD operating model, including meetings, business reviews, and decision-making forums.

• Lead process improvement initiatives and support large-scale change management.

• Manage a team focused on LMD mechanisms, PMO, and process excellence.

• Roll out new initiatives with minimal disruption, using feedback loops and strong organizational empathy.

What you'll bring:

• 8+ years in program management, operations strategy, or organizational design.

• Expertise in structuring operating models, governance forums, and meeting cadences.

• Strong change management and communication skills.

• Ability to influence and lead without direct authority; adaptable and systems-oriented thinker.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.





You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.


For information about PTO, see https://one.walmart.com/notices.




Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.


For information about benefits and eligibility, see One.Walmart.


The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:



- Stock




Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Client-provided location(s): Noel, MO 64854, USA
Job ID: Walmart-8261_R-2174267-f71f6e3326f7b60d98b830daa2febd1f
Employment Type: Other