Position Summary...
What you'll do...
Job Description
Are you looking for a rewarding career within Customer Service and Building Controls? If so, you may be the perfect fit for the Specialist, Building Controls position at Walmart!
As a Specialist, Building controls, you will be responsible for ensuring customer and associate safety and comfort, while minimizing service costs, for complex problems by conducting diagnostic techniques; providing proactive solutions to problems; applying advanced programming methods; implementing solutions; and following up to ensure effectiveness of solutions. You will also be performing special or unique programming projects to building controls systems by adapting or changing the building controls strategies, identifying, and responding to trends with alarms, defrosts, and work orders, and identifying and responding to manufacturer recalls.
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Remote flexibility
You'll make an impact by...
- Programming daylight harvesting and ensuring sustainability initiatives and energy reductions are achieved based on programming changes.
- Collaborating with teams in building performance and controls by using and sharing resources, information, and tools
- Determining customer needs and business priorities while also coordinating and executing work assignments.
- Providing advice, feedback, and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges.
- Developing, communicating, and implementing processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
- Analyzing and applying information from multiple sources and monitoring progress and results.
- Identifying and addressing improvement opportunities.
- Participating in teams in building performance and controls by using and sharing resources, information, and tools.
- Completing work assignments and priorities in Building Performance and Controls by using policies, data, and resources.
You'll sweep us off our feet if...
- You can determine customer needs and business priorities.
- You can coordinate and execute work assignments while also providing feedback, providing advice, and ensuring work quality is achieved in a timely manner.
- You can model and help others with how to adapt to change or new challenge.
- You can ensure customer and associate safety, while minimizing service costs, for problems by conducting diagnostic techniques and providing proactive solutions to problems.
- You can perform special or unique programming projects to building controls systems by adapting or changing the building controls strategies.
- You can identify and respond to trends with alarms, defrosts, and work orders and respond to manufacturer recalls.
Preferred Qualifications: Excellent communication skills. Tech savvy with the aptitude to quickly learn and apply new software skills. Ability to work with limited supervision. Previous contact center experience. Ability to deliver best-in-class customer service.
Required Qualifications: 0-1 years of experience using MS Office and 0-1 years of HVAC experience.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.
If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now!
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .
The hourly wage range for this position is $19.00-$35.00
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
HVAC, Microsoft Office
Primary Location...
2503 S. J STREET, BENTONVILLE, AR 72712-0000, United States of America