Soldering Technician/ Computer Repair

The Solder Repair Technician is able to perform micro soldering and repair of motherboards. They will also provide intake, diagnosis, and technical repair work on customer devices based on the team assignment.

What will we give you for your hard work:

• $20-24 an hour, based on experience
• 401(k) with generous company match and immediate vesting
• Excellent Paid Time Off policy
• Up to 80 hours Sick Time per year
• 96 hours off per year for volunteer opportunities
• 11 paid holidays per year
• Award winning work environment
• Development Reimbursement of $1000 per year
• Medical, Dental, Vision, and Voluntary Benefits 

Our Values drive everything we do: 

• Carry passion. 
• Desire excellence.
• Keep dreaming. 
• Build community. 
• Be Vivacious.

Daily responsibilities include:

• Perform diagnostics on motherboard components to pinpoint the root cause of malfunctions and determine effective repair strategies
• Repair motherboard components through micro soldering. This includes addressing issues related to circuits, connectors, power distribution, and data pathways.
• Working with a range of small-scale electronic elements, such as resistors, capacitors, transistors, and connectors.
• Troubleshoot device issues using customer notes and a full diagnosis to identify source of error, assigning repair grade based on the problems
• Complete computer repair process, cleaning, removing, and replacing parts using provided tools
• Complete a thorough quality assurance review of all completed repairs, ensuring technology is working to customer and Vivacity expectations
• Prepare serviced products for shipment, creating boxes and packing to ensure safe and timely delivery
• Maintain organization of designated work stations 

• Cross-trained in Production to assist as business dictates 
• Present relevant work updates and data to Assistant Parts Operations Supervisor
• Perform other duties as assigned by the Assistant Parts Operations Supervisor

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills
• Expert technical skills with the ability to assist and train others
• Excellent supervisory and interpersonal skills 
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment

• Extremely proficient with necessary system applications with ability to learn new or updated software

Education & Experience 

• Minimum one year relevant experience required
• Associate’s degree or equivalent combination of education and experience preferred 

Physical Requirements  

• Prolonged periods of sitting or standing as needed to complete repairs  
• Ability to work within a high level of noise and some dust 
• Ability to lift up to 50 pounds in accordance with product inventory 
• Ability to utilize required toolkit as necessary for repairs

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