Sr. Site Reliability Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to:

• Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation.
• Write and maintain scripts to monitor system activity including application smoke test activities during production implementations.
• Develop and maintain automation tools to handle all engineering and application support tasks.
• Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure permanent fix is implemented to avoid similar problems in the future.
• Coordinate and execute application releases and production deployments.
• Responsible for managing the performance and tuning of several Visa applications.
• Position reports to the Austin, Texas office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field and 2 years of experience in the job offered or in an engineer-related occupation.
• Position requires experience in the following skills:
  • Web Services technologies REST & SOAP;
  • Eclipse, IntelliJ or Visual Studio;
  • Java, .Net, and J2EE;
  • Spring and JDBC;
  • Tomcat and/or WebSphere;
  • Lightweight Directory Access Protocol (LDAP);
  • Databases like MySQL, Cassandra or similar; and
  • Monitoring tools like Splunk or Grafana.

Additional Information

Worksite: Austin, TX

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements:  This position does not require travel.

MentalaPhysical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $112,674.00 USD to $164,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.