Sr. Consultant - Market Strategy

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager of Market Strategy, North America Product, will play a critical role in bringing best-in-class products and solutions to the North America region that support a wide variety of Visa’s clients, including our merchant, issuing and processing partners. Reporting to the Director of Market Strategy, you will be a key player on the team responsible for crafting and spearheading an executable strategy to ensure that Visa’s products and solutions meet the needs of our diverse North America clients. From developing market assessments and product prioritization frameworks to driving the development of the North America Product Roadmap, you will be a champion and the voice of our North America clients, ensuring that we design offerings that support and accelerate the growth of the payments ecosystem. You believe that products and solutions designed in partnership with our customers and for our customers are the true drivers of growth and innovation for Visa and our clients. As a member of the North America Client Strategy & Solutions team, Visa’s North America leadership team will rely on you to keep a pulse on the ever-evolving market needs and trends of the complex North America market. The Market Strategy team will also own and drive business operations of the broader Client Strategy & Solutions team. The CS&S team is the primary interface between the market and Visa’s front line to clients, providing product support for sales as well as informing and driving Visa product strategy. As such, it is critical that the operations of the team establish engagement and connectivity across the Visa organization – both within and around Product.

The role requires considerable cross-functional collaboration (engaging a wide variety of internal partners, including the broader North America Product team, Global Product, Corporate Strategy, Innovation & Strategic Partnerships, Pricing, and Sales), superb project and client management skills, ability to operate proactively in a highly ambiguous environment, and flexibility to respond to marketplace events in a complex and evolving industry. We’re looking for a creative strategist who can paint compelling stories with actionable, data-driven insights to inform critical business decisions that take Visa’s North America business to its next level, all while executing business operations with excellence. The position can be located in San Francisco, CA or New York, NY. Responsibilities

· Develop U.S. market strategy that aligns with Visa’s overall product strategy, regulatory response and emerging market trends. Proactively educate Visa organization on these internal and external developments

· Evaluate emerging product opportunities for applicability, need, and feasibility of execution in the North America region.

· Conduct product-market fit analysis by identifying relevant market & ecosystem dynamics, analyzing competitive landscape, defining value proposition & establishing product proof point criteria

· Define client segment level product strategy, narrative, and execution roadmaps for NA Product

· Support vetting of solutions to understand potential cross-product implications/impacts

· Collaborate with Global Product to understand product development priorities, pipeline, and new product ideation

· Define, establish, and drive cross-functional engagement model and processes for the CS&S team

· Establish and drive execution of team cross-product training plan

· Conduct research and develop thought leadership content on cross-product narrative, competitive landscape, and product positioning

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
· 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD


Preferred Qualifications
· 8+ years’ experience in a product, financial services, or professional services (e.g. management consulting, investment banking) role. Payments experience a plus.
· Strong commercial acumen. understands the economics of client’s business and how our products impact a client’s P&L as well as the commercial drivers of Visa’s business
· Excellent project management skills and experience exercising informal authority in a large cross-functional team environment
· Excellent analytical (qualitative and quantitative) acumen and attention to detail
· Curious and inquisitive, with a strong desire to get beyond the what and into the why
· Proactive and effective communicator, experienced in presenting information to all levels
· Self-starter who is comfortable in highly ambiguous environments
· Collaborative spirit and a knack for understanding stakeholder needs

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 147,700.00 to 214,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.