Sr. Client Consulting Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Description

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

VCA members play a key role in enhancing the partnership with one of Visa Japan’s largest clients by supporting strategic planning and implementation of their most strategic initiatives.        

 

Specific Responsibilities include

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients. Areas of support include both issuing and acquiring
• Engage in regular strategic & planning discussions, cultivate and manage a pipeline of projects
• Develop analytical frameworks, approaches, solutions and data-led strategies that address impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, products, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic mentorship for client priorities
• Build new scalable solutions, toolkits, standard methodology documents, and consulting approaches that can be applied across VCA practices
• Lead team to provide knowledge sharing, coaching and training as well as across functional teams and regions in the role as an analytics subject matter expert
• Oversee multiple workstreams + project delivery, meeting objectives and timelines

 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What you will need:
Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project end to end and relishing the opportunity to work closely with clients to influence their future performance.

Specific skills and experience you will bring are:

• Fluent Japanese and at least business level English proficiency
• Deep experience and a track record of high performance in strategic consulting, or project management(+ 5 years)
• Deep experience in managing complex cross-functional and cross-regional projects
• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
• Excellent detail orientation, ensuring the highest level of quality/rigor in reports, data analysis and system design
• Excellent presentation skills, including strong oral and written capabilities
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
• Flexible mindset to revise plans and scopes while managing clients’ expectations
• Strong commercial acumen, with experience in developing business cases with proven ROI
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data

What will also help:

• Experience in payments, the banking industry, or technology
• Experience in customer experience design (using human-centered design / design thinking)
• An understanding of statistical analysis, modelling, scoring schemes, etc.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Tokyo, Japan

Job ID: ff1daa15-059a-4c73-96e5-8410e17f2a0c

Employment Type: OTHER

Posted: 2025-08-05T03:18:56