Senior Product Delivery Manager
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
What’s it all about?
We’re looking for a high-agency Senior Product Delivery Manager to join Visa Direct. The successful candidate will be a dynamic leader who is passionate about developing delivery talent, fostering a culture of ownership and collaboration, and enabling high-performing cross-functional teams to deliver value at pace.
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What we expect of you, day to day:
Key Responsibilities
Leadership & Line Management
Build and maintain relationships with senior stakeholders, ensuring effective communication across all levels of the organisation.
Line manage a team of Product Delivery Managers and Analysts, supporting their onboarding, training, and career development.
Provide coaching and mentorship to delivery managers, promoting best practices and continuous improvement.
Demonstrate Visa leadership principles and foster a culture of transparency and accountability.
Delivery Execution & Performance
Own the delivery of Epics assigned to one or more TofTs, from planning through to commercialization.
Partner with Product Directors and Engineering Leads to coordinate execution and roadmap alignment.
Monitor delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
Act as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
Ensure requirements are high quality and delivery-ready, and that commercial milestones are met.
Continuous Improvement & Agile Maturity
Drive agile maturity and continuous improvement across the TofT.
Conduct retrospectives and implement changes to improve delivery outcomes.
Champion delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
What we’re after…
Qualifications
- 5+ years of experience in programme management, Agile Delivery, or Project Management roles, preferably in a software-first Fintech or start-up environment.
- 5+ years of experience as a line manager with a strong track record in coaching and career development.
- Deep understanding of Agile principles and the ability to adapt them to evolving environments.
- Strong problem-solving and decision-making skills, with the ability to resolve conflicts and unblock delivery.
- Excellent communication skills with both technical and non-technical stakeholders.
- Preferably domain knowledge in Fintech — e.g., payments, FX, transaction banking, or trading.
Personal Qualities
- A self-starter who takes accountability for getting things done.
- Strong stakeholder management and influencing skills across cross-functional teams.
- Comfortable challenging the status quo and curious about how things work.
- Excellent written and verbal communication.
- Exceptional structure and attention to detail.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Perks and Benefits
Health and Wellness
- Long-Term Disability
- HSA With Employer Contribution
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Happy Hours
- Casual Dress
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Summer Fridays
- Leave of Absence
- Personal/Sick Days
Financial and Retirement
- 401(K)
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Mentor Program
- Leadership Training Program
- Associate or Rotational Training Program
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)