Senior Manager, Account Executive

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Visa, we’re proud to connect the world through the most innovative, reliable, and secure payment network – enabling individuals, businesses, and economies to thrive. As we continue to grow and shape the digital payments landscape, we are looking for a Senior Manager-level Account Executive to join our Sydney team.

This is a dynamic role, perfect for a driven professional who thrives in both strategic account management and consultative selling. If you're passionate about client success and commercial results – and bring experience in the payments, B2B technology or financial services industry – we’d love to hear from you.

As a Senior Manager, Account Executive, you’ll be entrusted with managing and growing a portfolio of Visa clients in Australia. Your role will be accountable for delivering financial results and deepening Visa’s client relationships through strategic account management and sales disciplines. Reporting to a Senior Director, this role requires strong project management, analytical, and communication skills to ensure delivery of financial targets, contractual and commercial obligations are met, and projects are executed with excellence. In addition, you will need to have the curiosity and proactivity to identify opportunities for Visa’s products and services to support the client’s growth and coordinate a team of specialist sellers to deliver such propositions.

Key Responsibilities:

• Client Relationship Management: Serve as the primary contact for clients, addressing inquiries, and ensuring timely and effective responses. Advocate for client business plans and priorities within Visa, building trust with the client team.
• Account Growth and Financial Performance: Support the achievement of financial targets, including volume, net revenue, and value-added services. Contribute to the development and execution of annual account plans and manage opportunity pipelines to convert them into revenue.
• Strategic Sales and Business Development: Utilise a consultative sales approach to align Visa’s offerings with client strategies and issues.
• Market Insights and Innovation: Assist in preparing and presenting portfolio insights, business updates, and industry trends to clients.
• Contract and Partnership Management: Manage and implement partnership contract obligations to ensure compliance and timely execution
• Collaboration and Leadership: Collaborate with internal Visa support areas to respond to client requests, ensuring the delivery of risk, marketing, product, operations, and innovation support.

Work Environment:

This is a hybrid position. Hybrid employees can alternate time between remote and office work. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guideline of being in the office 50% or more of the time based on business needs.

Qualifications

• 6+ years’ experience in account management, business development, or sales, ideally in the payments, banking, or fintech sectors.
• Demonstrated ability to drive commercial outcomes while building lasting client relationships.
• Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
• Strong analytical thinking and strategic mindset.
• High level of professionalism, integrity, and accountability.
• A self-starter attitude – proactive, organized, and able to thrive in a fast-paced environment.
• Self-motivated and organized, with strong problem-solving and issue resolution skills.
• Experience in stakeholder management and maintaining cross-functional relationships.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.