Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
What a Senior Business Development Manager does at Visa:
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The Senior Business Development Manager will work closely with our acquirer and merchant partners in growing their business and hence growing Visa’s revenue. The candidate will work with other VAS team members and cross-functional Visa teams in Taiwan. Success will be measured by client revenue, pipeline generation, positive impact on sales volume growth and other key metrics as agreed. Additionally, the role is also responsible for supporting the deployment of Visa’s digital acceptance solutions in Taiwan. The candidate will report to the Greater China lead of Acceptance Solution Sales and will be part of the Greater China Value-added Services team.
Key Responsibilities:
Grow the sales of online payment, fraud management solutions and ancillary products with merchants and acquirers in supporting them in their growth objectives.
Develop strong alignment between clients and Visa. Agree on strategic goals and deliver both long-term and short-term outcomes.
Be the principal point of contact of Acceptance Solutions with client organizations, focusing on creating sustainable long-term relationships with acquirers and enterprise customers.
Provide pre-sales consultation and testing of solutions to ensure appropriate fit for client requirements and effective solution implementation. Manage the successful delivery of initiatives for strategic clients and offer ongoing payments consulting.
Represent Visa’s Digital Acceptance capability (Acceptance Solutions service and others) to engage the local acquirers, large merchants and other processors, FinTech’s and System Integrator partners.
Demonstrate a strong command of the Acceptance Solutions ecommerce service suite with the ability to identify opportunities to cross-sell and maximize revenue in each client’s portfolio.
Proactively manage internal stakeholders to ensure customer interactions are well-considered and positioned to deliver added value to clients.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Key Attributes
Results focused, must have sales and business development experience in a solution based environment
Disciplined to setup the right depth of engagement and cadence with your accounts to deliver a strong focus on driving customer growth outcomes
You will have extensive payments industry knowledge and key trends in Digital payments, technology along with a contemporary understanding of local regulations
Curiosity, analytical, objectivity, drive, enthusiasm, leadership, and creativity are key attributes
Strategically driven leader with hands-on mentality. High integrity and honesty are non-negotiables.
Essentials
• Outstanding communication skills – Mandarin (fluent or native) and English (oral and written). Fluency in other regional language(s) preferable
• Ability to work with client and team members from diverse backgrounds and culture.
• Experienced in using a CRM system, preferably MS Dynamics, to ensure new business activities are visible to a broad range of stakeholders
Industry experience
E-Commerce platform and(or) Online Fraud subject matter expert
Deep knowledge of card payment systems, value chain, economics and payment gateway services
At least 10 years of knowledge and experience working in the FinTech & technology or payments industry focusing on an e-commerce technology service delivery
Experience of cross-functional collaboration and deployment between technical service delivery, support, product & commercial teams in a matrixed, multinational environment
Deeply entrenched in the acquirer or merchant community with a wide and current professional relationship network
What will also help:
Professional values
• Innovation driven: stay current and curious with the latest payments trends, champion bold ideas and new ways of doing things, ask challenging and stretching questions of yourself, your manager and your peers.
• Open communication: actively promote environment of inclusion and diversity of thought, proactively limit or mitigate unconscious biases, deliver honest and direct communication at all times
• Solution focused: use your knowledge, experience and commercial acumen to understand customer’s pain points, learn from Visa’s best practices globally, be unafraid to make timely decisions in ambiguous, high-pressure situations, be quick to adapt and recover and reset priorities in changing circumstances.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.