Scrum Master

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking an experienced Scrum Master to join the Payment Products Development PMO, supporting the Client Services space. Scrum Masters are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated, and deployed with quality and on time delivery into our production systems. Scrum Masters also coach and mentor teams to deliver critical, customer facing, enterprise class software development projects while continuously growing and improving.

Essential Functions

• As a Scrum Master, you will use a coaching leadership style to promote the Agile values, Principles, and best practices for two Scrum teams. 

• You will help your Scrum Teams with decision making, dependency management, and eliminating impediments to meet sprint and quarterly execution goals.

• You will consistently and transparently collaborate with engineering managers to relentlessly improve, address challenges, and create a high-performing Scrum Team. 

• You will facilitate Scrum ceremonies with a relentless improvement mindset to promote Agile maturity within the team or team of teams.

• You will focus your team on delivering secure, quality working software, sprint after sprint, using acceptance criteria and a definition of done.

• You will partner with the Product Owner and Architect to help the team be more predictable in delivery.  You will promote communication between product owner, stakeholders, and development team members to ensure the highest value work is consistently being delivered.

• You will learn the Visa Agile Methodology governance requirements and ensure that the Scrum Teams meet our corporate goals related to Security, Operational Excellence, and Compliance.

• Develop metrics and reports to help the team understand its health and progress and to set goals. 

• Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 8+ years of relevant work experience with a Bachelor’s Degree or at least 6 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 8-12 or more years of work experience with a Bachelors Degree or 6 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 4 years of relevant experience with a PhD
• Seven or more years of relevant experience as a Scrum Master with knowledge of Agile/Lean and SAFe methodologies.
• Certified Scrum Master (CSM) or equivalent.
• Concentration in Computer Science or a related technical discipline.
• Experience with CRM applications, specifically Microsoft Dynamics, is a plus.
• Proficiency in Agile tools including Jira Align, Jira, SharePoint, and Confluence.
• Solid understanding of Scrum events, including cadence, purpose, and
• attendees of each event.
• Excellent verbal and written skills. A demonstrated ability to communicate technical and business issues and solutions to multiple organizational levels internally and externally.
• Experience in a highly analytical, results-oriented environment with cross-functional interactions. Strong analytical, mediation and problem resolution skills
• Excellent time management, communication, facilitation, collaboration, and organization skills.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.