Product Benefits Business Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Consumer Products Benefit LAC team is focused on delivering high-value benefits that drive issuer and cardholder engagement across the region.  As the Optional Benefits Analyst, you will play a key role in growing a new revenue stream and diversifying our benefits portfolio by identifying, optimizing and commercializing optional benefit offerings. You will collaborate with market teams, product leads, platform and engagement teams to design relevant, scalable benefit solutions. This includes developing value propositions, defining pricing strategies, and supporting go-to-market execution to drive adoption and revenue growth.

Responsibilities:

• Lead initiatives to grow a new revenue stream within the LAC Consumer Products P&L

• Partner with markets to uncover sales opportunities and track pipelines to accelerate optional benefit adoption

• Analyze win/loss trends to improve commercial strategies and refine benefit offerings

• Work with benefit leaders to develop and enhance offerings based on customer feedback and market insights

• Lead market intelligent efforts to identify gaps, needs, and positioning opportunities across the region

• Collaborate with engagement and platform teams to improve the digital experience and user journeys

• Lead the execution and continuous improvement of the end-to-end optional benefits process, leveraging automation and AI to drive efficiency, scalability and seamless delivery

• Support the definition of commercial models, including pricing strategies and margin optimization

• Develop materials to communicate optional benefit offerings

• Monitor performance and contribute to data-driven decisions that optimize value and revenue generation

• Coordinate with vendors and internal teams to support smooth execution and cost efficiency

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
•2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
•Bachelor’s degree in Business Administration, Engineering, Economics or a related field
•More than 3 years of relevant experience including a minimum of 2 years’ experience in product development, commercial strategy, benefits/loyalty management, preferably in payments, fintech, or financial services
•Consistently show a data driven approach, attention to detail and track record of supporting change and delivering results
•Proven ability to scale new commercial initiatives and drive monetization
•Revenue-driven, able to prioritize workload accordingly
•Excellent communication and storytelling skills, both verbal and written
•Comfortable working in a fast paced, matrixed and dynamic environment
•Strong technical aptitude with the ability to process technical information and turn it into simple, easy-to-digest explanations for business partners
•Experience with benefits platforms, CRM, or product tracking tools is a plus
•Fluent/native in English and Spanish, Portuguese is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.