Manager, Risk and Data Solutions Mass Enablement

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This role reports into the Mass Enablement function for Risk & Data Products, playing an integral role in supporting Visa’s Value-added Services across the CEMEA region. The Mass Enablement Manager role acts as a Business partner to Solution owners and regional teams and is highly cross functional working closely with diverse teams and stakeholders across the region to deliver impactful results.

• Developing and executing mass enablement GTM initiatives for Visa’s Value-added services portfolio across the region to achieve commercial revenue goals

• Develops operating models and service SLAs to execute consistently at scale

• Be the operational owner of the assigned mass program rollout

• Leveraging data analytics, market insights, and client feedback to identify opportunities and best practices.

• Partnering with stakeholders to align on mass initiatives objectives, priorities, and deliverables.

• Monitoring and reporting on Program KPIs’, milestones, progress and success metrics

• Developing and maintaining mass enablement assets, plans and resources

• Define clear criteria, processes and alignment in each enablement initiative design

• Execute Mass Enablement operations with a high level of efficiency and consistency

• Review all programs delivered and assess where there are gaps if any in what is being delivered to the global markets. Interlock with global teams on solution offering and program development.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Overall career experience of 8-10 years, with an M.B.A qualification, preferred
• Preferably has experience in mass product activations for clients
• Helped achieve commercial success by planning & executing end to end program implementations at scale working with stakeholders
• Candidate has proven track record in driving business impact at scale in highly complex B2B environments through excellent program management and operational execution skills
• Experience with Risk or Data led platform solutions in the Banking/fintech space is an advantage
• Experience designing and running product enablement and /sales campaigns of scale
• Good skills in interpersonal communication, conflict resolution, coordination, and planning with diverse cross-functional teams
• Possesses an action-oriented, driven, and collaborative mindset
• PMP Certification will be an added advantage

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.