Head of Products and Solutions, Central Europe

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.  

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.  

Job Description

This role will be a unique combination of leadership, strategic, vision, business development, technology architecture, hands-on (technical) support and client facing relationship management skills.

The successful candidate will have a deep working knowledge of payments and be a solution seller and technologist who can ideate with Visa clients to discuss priority Visa products, provide pre-sale advice and technical guidance on combining and integrating Visa products with clients’ systems. This role provides expert advice to external business leaders and developers who want to use Visa’s services – understanding the client’s business problem or market opportunity, helping them find the right solutions for the job, showing them how Visa solutions work and what they do, helping the client define the architecture of their products. This role will also use client feedback and experiences to decrease time-to-value for clients through automation, identify new Products and APIs needed/wanted by the market, and enhance the usability of Visa’s broad product & solutions suite. Internally, this role will provide expert advice to the CE leadership team on all aspects related to Product, including strategy, commercialisation optimisation, prioritization, and ecosystem risks and opportunities.

The successful candidate will be hands-on with business development and technology teams, and deep-dive into user flows with clients.  In addition, he/she must be highly collaborative, bring a structured approach to client engagement and documentation, employ moderation and facilitation skills, have a passion for payments, and have an ability to communicate complex information to both technical and non-technical audiences.

RESPONSIBILITIES

• Lead the CE Product and Solutions Organization and align team around the Product vision and market priorities and needs. Be responsible for the Product Roadmap in market, for products developed globally and locally
• P&L owner for CE Product revenues – ability to think strategically around the ‘big picture’ and make priority calls (focussing on ‘needle movers’)
• Support sales and technical integration process, work with business development team towards converting priority clients to Visa product adoption
• Assist clients with developing POCs and prototypes to help them understand the adoption of Visa products and services 
• Create solutions designs to meet customer’s business and technology needs
• In collaboration with the Visa Implementation Manager, help establish implementation timelines with client
• Experience of managing large teams and a track record of promoting and developing people in the team

Qualifications

Qualifications

• Have deep knowledge and passion around emerging payments technologies and their potential to change commerce.  Think like, communicate with, and inspire business leaders and developers to build their new products using Visa Products and Solutions.
• Experience of managing global stakeholders and managing global/pan European projects.
• Keeps abreast of payment technology developments, market trends and tracks competitive landscape
• Highly collaborative, bringing a structured problem-solving approach to client engagements and documentation, employing solutioning, moderation and facilitation skills.
• Able to combine aspects of the business and commercialization with technical ability.
• Strong technical lead experience managing multiple projects simultaneously.
• Ability to quickly assimilate and apply new technologies and application knowledge
• Experienced with Agile development
• Bachelor's degree in Business, Information Systems, Computer Science or related technical discipline or commensurate work experience is required.
• Outstanding verbal, written, presentation, facilitation, and interaction skills.
• 15+ years track record of relevant client facing (technical) work experience.  Financial services and/or payments industry experience is a plus.
• Knowledge of German beneficial but not essential

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.