Director, Account Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• Strategize, plan and implement core product platform features, product platform customizations digitization, merchant offers– including building business cases on investment and returns
• Explore, manage and coordinate vendors and merchant partners to deliver solutions and value added service on-time and on-budget
• Build strong working relationships with acquires, merchant and other key market players and ensure a high level of satisfaction with project implementation
• Track market development and results of programs, campaigns and solutions implemented and make timely tactical changes if and when required
• Provide consulting to maximize Path-for-Growth marketing strategies, plans and budgets for identified Financial Institution clients and merchants in support of financial targets
• Align Visa Merchants Sales and Acquiring objectives and resources against client business needs, local Visa business and marketing objectives
• Work with partner functions to influence and gain the support and commitment of targeted clients
• Identify client-led initiatives that provide opportunity for Visa to contribute to financially, negotiating the financial terms and conditions of such participation
• Assist with the identification and analysis of payment trends, market opportunities, and evaluate their value and viability in order to make strategic recommendations on future business direction.
• Continually monitor existing and potential competitor activities to identify new

opportunities or highlight potential causes for business concern. Feedback and update all staff as appropriate and recommend strategies and solutions

Establish strong partnerships with internal teams to assist in the delivery of initiatives within the geography and add value in pursuit of profitable business opportunities. 

Provide direction, thought leadership, best practice materials and turnkey tools to clients and the sales team.

Work with acquirers and other market players in the ongoing evaluation, management, synthesis and development of payment acceptance  strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

•Strong sales and relationship management capabilities with a clear understand of the market landscape.
•Deep understanding of banking operations and payment schemes, including merchant acquiring & services, business systems and processes
•Expert knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
•Strong commercial acumen with P&L responsibility
•Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
•Proven relationship management and negotiation skills.
•Good analytical skills and commercial acumen

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.