Compliance Specialist- Network Partner Queries

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we expect of you, day to day...

• Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks
• Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.
• Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.
• Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents
• Identify, investigate anomalous transaction patterns 
• Identify, investigate, actual or suspected financial crime incidents

And assist:

• Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.
• Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.
• Ensuring the compliance risk control framework remains aligned with external legislation.
• Conducting and or overseeing compliance monitoring reviews and audits.
• Promoting and providing advice on best compliance practice within critical business areas. 
• Exemplifying the company values and promoting them in all areas of the role, within and without the function.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after...

• Previous experience in financial/corporate sector payments, FX and or compliance is a must
• Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments

Your Personal Attributes

• Strong communication skills, written and oral
• Recognises the importance of attention to detail (regulatory environment)
• Able to work independently and efficiently to meet deadlines
• Ability to follow a process driven task

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.