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Vanguard

Site Reliability Champion

Charlotte, NC

As a part of the Corporate Systems DevSecOps organization, you will pioneer industry-leading technologies and toolsets to enable our developers to innovate in record time. You will have the opportunity to enable the way product teams operate since it is crucial to its success in maturing their processes to follow industry practices within a DevSecOps world. You will be utilizing the SRE practices to minimize client impacts from outages, defects, and infrastructure failures. You will lead and manage all aspects of the management and remediation of identified security flaws within our development platforms. You will also coordinate release management, software development automation, QA assurance/testing, site reliability engineering (SRE), and operations across Corporate Systems engineering teams. You will lead Post Moterm discussions on incidents with the Corporate Systems product teams

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In this role, you will:
  • Coordinate cross-product chaos experimentation.
  • Maintain the centralized incident response playbook for the subdivision to document standards for managing communication and escalation during an incident. Aggregate quantifiable data about availability to report back to senior leadership. Make contributions to centrally managed (IT-wide) inner source libraries for reliability.
  • Facilitate blameless post-incident reviews for high severity incidents or incidents involving more than one product family.
  • Regularly attend Reliability Engineering and Resilience communities of practice. Remain informed about site reliability engineering activities happening within the subdivision.
  • Communicate new standards and newly available tools and frameworks across subdivisions. Enforce reliability standards.
  • Participate in special projects and perform other duties as assigned.
What it Takes:
  • Minimum of five years related experience, with at least two years of development experience.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Client-provided location(s): Charlotte, NC, USA; Malvern, PA 19355, USA
Job ID: Vanguard-160639
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
    • Internship Program
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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