Manager, User Experience Design

Vanguard's Workplace Solutions Marketing team is seeking a UX design leader to guide a team of user experience design professionals. As part of the broader Marketing Design team, you will lead the design, implementation, and governance of user experience across the company's B2B public-facing web platform and related digital spaces. Acting as a player/coach, you'll balance strategic leadership with hands-on design contributions, leaning into project work and strategy where needed. You'll manage UX design team to deliver innovative, user-centered solutions that align with business and marketing goals, while driving consistency, quality, and strategic direction.

Core Responsibilities:

Team Leadership & Development

• Hires, evaluates, and supervises UX team.
• Provides coaching, training, performance feedback and fosters an environment of continuous learning and innovation.
• Connect with other design managers to ensure a strong team culture.

• Defines and communicates design direction for large-scale initiatives based on our brand standards, Constellations, UX best practices, research, testing, and data.
• Actively contributes to design work, including architecture, prototyping, and visual design.
• Supports the team in solving complex design challenges and elevating project outcomes.
• Encourages evolution of the industry and AI technologies.

• Partners with cross-divisional teams, senior leaders, and IT to deliver cohesive user experiences.
• Collaborates with Art Directors and Head of Design to ensure consistency of design across all platforms.
• Works closely with our Senior Website Product Manager to shape the future-state vision and strategy for the web, with a focus on delivering bold, forward-thinking experiences that elevate our digital presence.
• Presents design solutions to senior management, project teams, and stakeholders.

• Minimum 5 years of related work experience, including at least 2 years in UX/UI design.
• Expert in Figma and Adobe Creative Suite. Experience with Adobe Experience Manager.
• Prior supervisory experience required.
• Undergraduate degree in a creative field or equivalent experience.