Fraud Investigator

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

Our crew are our greatest resource - by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.

The Fraud Investigator will support fraud prevention, detection, investigation and response for enterprise security programs and activities, including assessments, risk prioritization, mitigation planning, and execution consistent with law, regulations, standards, and guidelines unique to countries / localities. Identifies, reports, and assists with any large scale fraud events under general direction of management/senior fraud investigators

Fraud Investigator:

• Manages and leads incident process and handling of fraud investigations. Conducts client interviews, evaluates the situation, reviews all of the facts, and recommends action/resolution needed to close the case. Supports the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis. Researches and recommends fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes
• Supports the implementation, execution, review, and maintenance of Global Security policy and procedures consistent with global standards and practices.
• Thoroughly documents case chronology and prepares reports. Reports any trends to management and recommends system/policy/procedure changes to mitigate future fraud.
• Works with business units and stakeholders when supporting the recommendation and implementation of fraud prevention and detection measures and controls. Answers Vanguard business unit questions on fraud prevention, trends and detection/response issues.
• Assists with evaluating fraud protection/prevention systems and/or tools for possible implementation. Supports the project team as needed. Analyzes situations, identifies practical solutions and escalates matters as needed.
• Develops and maintains an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud and security intelligence to best protect Vanguard Crew, information and client assets.
• Supports the delivery of fraud and enterprise security education, training, and awareness programs. Provides guidance, advice, training and mentoring to other members global security and fraud unit in relation on fraud control methods and investigation standards and practices.
• Participates in special projects and performs other duties as assigned.

• Minimum of three years related work experience.
• Undergraduate degree or equivalent combination of training and experience.
• Professional certification (CFE) required.