The European Strategic Services department has an opening for a critical role responsible for improving the resiliency of Vanguard's European business. We are looking for a Business Resilience Specialist within the European Resilience & Governance team to support a complex team spanning our European business including European Operational Resilience, Digital Operational Resilience (DORA) and Business Continuity Management. This role focuses on supporting business teams and coordinating governance efforts to enhance operational resilience across Europe. You will be instrumental in improving resilience reporting, refining governance documentation, and strengthening policy frameworks.
The European Strategic Services department is seeking a Business Resilience Specialist to join the European Resilience & Governance team. This pivotal role is responsible for enhancing the operational resilience of Vanguard's European business, with a focus on supporting key initiatives across Operational Resilience, Digital Operational Resilience (DORA), and Business Continuity Management.
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The successful candidate will play a central role in strengthening governance frameworks, improving resilience reporting, and ensuring alignment with regulatory expectations across the region.
Key Responsibilities
Operational Resilience
- Coordinate with business service owners to manage and approve changes to Important Business Services (IBS) and associated impact tolerances at the legal entity level.
- Conduct stress testing and vulnerability assessments across critical services.
- Produce comprehensive reports to inform risk mitigation and resilience strategies.
- Enhance the mapping of IBS and improve integration with Information Technology Services (ITS).
- Provide timely impact assessments and support during incidents or crises affecting IBS and ITS.
Governance and Oversight
- Drive improvements in resilience reporting across technology, cyber, physical, and third-party domains.
- Support governance forums, committees, and boards by delivering tailored insights and reporting.
- Contribute to the development and implementation of entity-specific governance enhancements.
- Refine policy and procedural documentation and support the evolution of operating models.
- Ensure reporting to senior management and boards is insightful, transparent, and open to constructive challenge.
Qualifications and Experience
Required:
- Demonstrated expertise in operational resilience, governance, or risk management within a regulated environment.
- Strong capabilities in policy development, documentation, and cross-functional coordination.
- Experience supporting governance frameworks in operational resilience or related disciplines.
- Familiarity with European regulatory standards, including DORA and other resilience frameworks.
- Proven ability to manage multiple stakeholders and drive governance improvements across jurisdictions.
- Excellent communication and analytical skills, with a focus on delivering high-quality reporting.
Preferred Certifications:
- Certified Business Continuity Professional (CBCP) - DRI International
- ISO 22301 Lead Implementer or Auditor - Business Continuity Management Systems
- Operational Resilience Practitioner Certification - BCI or equivalent
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.