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U.S. Department of State

Program Analyst

Portsmouth, NH

Summary

This position is located within the Office Of Domestic Operations, National Visa Center division (CA/VO/DO/NVC). Within CA, the Visa Services Office (VO) encompasses all aspects of visa policy, procedures, and information related to U.S. visa adjudication for foreign citizens, who apply at U.S. Embassies and Consulates, seeking to come to the United States.

Duties

  • Identifies and translates complex data analytics concepts, findings, and limitations into concise, written and graphical data analysis in order to evaluate the effectiveness of program operations.
  • Performs analyses to identify effective administrative processes and those that are ineffective across bureau and /or Department lines.
  • Assesses progress of contractors towards achieving goals; Assesses project risk through continuous monitoring and communication with contractor, leadership, and customer stakeholders.
  • Provides technical advice in the collecting, analyzing, interpreting and communicating insights from data; Provides internal and/or external data analyses methodological or system reviews, studies, projects, and data validation efforts.
  • Researches and designs presentations and interpretations of analytical outputs tailored to specific audiences.

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Requirements

Conditions of Employment
  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Statement of Employment & Financial Interest required prior to appointment.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications

Applicants must meet all the qualification requirements described below by the closing date of this announcement.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:
  • Experience developing data-driven solutions to address program challenges.
  • Experience identifying and translating complex data analytics concepts, findings, and limitations into written and graphical data analysis to evaluate the effectiveness of program operations.
  • Experience training others on the development of data-driven project monitoring and evaluation plans.
There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information
  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
  • If eligible, telework and/or remote work agreements may be permitted with supervisory approval. [Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.

Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:
  1. Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
  2. Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
  3. Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.
Highly Qualified applicants may be referred to the hiring manager for further consideration and possible interview. The category assignment is a measure of the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:
  • Ability to use quantitative methods to analyze, assess, and improve program effectiveness.
  • Knowledge in applying program management techniques.
  • Ability to conduct research in order to formulate recommendations.
  • Skill in communicating, explaining, or defending complex ideas or information related to data collection.
  • Ability to use a variety of analytical methods to assess and evaluate programs and/or management practices.
  • Knowledge of statistical methods and software to analyze surveys.]
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the Highly Qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or highe Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible applicants within the category in which they qualify. View information on veterans' preference on OPM's Fed Hire Vets website.

Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: If you have never been a Federal employee, you are not CTAP or ICTAP eligible. View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Well-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority.

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Client-provided location(s): Portsmouth, NH 03801, USA
Job ID: USDep-CA-2024-0163
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Relocation Assistance
  • Professional Development

    • Access to Online Courses
    • Tuition Reimbursement
    • Mentor Program

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