Sr Engineering Manager, Work Management Platform

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

We're looking for an experienced Senior Engineering Manager to join our Work Management Platform team at Upwork. You will direct and oversee our software engineering teams and work with cross-functional teams to deliver innovative solutions that exceed our customer's expectations.

Are you a team player with a passion for technology, innovation, and a drive for excellence? If you're someone with experience in Agile development methodologies and has worked in teams that built products and services in zero-to-one and one-to-ten spaces that meet the needs of customers/stakeholders, 

 Your Responsibilities:

• Building high-performing product engineering teams by recruiting, coaching, and developing team members and encouraging a culture of innovation, excellence, and continuous improvement.

• Understanding the team's needs, knowledge distribution, and operational efficiency gaps to create plans to address the needs, improve efficiencies, and reduce risks.

• Partner with cross-functional stakeholders, including product and design, to create and manage the plans for the timely delivery of a high-quality product.

• Oversee the technical vision and foster customer obsession.

• Planning and road mapping to build and lead the delivery of high-impact initiatives.

• Actively contribute to improving processes for managing execution and engineering best practices.

• Receive coaching and help find opportunities to grow along the management track.

• Roll up your sleeves and dive deep when necessary.

• Identifying technical risks and opportunities, communicating them with stakeholders, and developing mitigation strategies.

• Keeping up-to-date with industry trends and technologies to identify emerging opportunities. 

What it takes to catch our eye:

• Engineering leadership experience as an engineering manager on a full-stack engineering team

• You have hands-on engineering experience(senior level) building code for web & mobile applications at scale

• You have designed and built microservice-based cloud apps and tuned for low-latency and high-reliability

• You have a strong understanding of microservices and distributed system development

• You have experience building or managing teams that built backend applications and services with cloud-based technologies and SaaS applications. 

• You have led teams of about 20 software engineers

• You have a product mindset and curiosity to gain business acumen

• You have experience partnering with product management, design, and business stakeholders and handled executive-facing communications

• You have been responsible for executive-level communication regarding your teams

• Knowledge of software development methodologies such as Agile and Scrum, CI/CD release management, and other operational excellence experience.

• Strong analytical and problem-solving skills with the ability to identify and resolve complex technical issues.

The annual base salary for this position in California and Washington ranges from $215,000 - $260,000. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.