Senior Regulatory Consultant

Job Posting End Date: July 21

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

• Responds to and supervises others' responses to complex inquiries and requests from state insurance departments, other state and federal regulators, and others both within and outside the Enterprise.
• Researches, interprets, consults on and applies laws, regulations, and bulletins. Implements appropriate actions to ensure product portfolios and filed forms remain in compliance in response to regulatory activity.
• Is accountable for ensuring appropriate actions are taken in response to regulatory directives, bulletins, and data calls. Oversees regulatory report filing initiatives.
• Provides expert multi-level and multi-issue consulting and advisory services on regulatory issues.
• Oversees teammates to ensure the product development, regulatory exam and/or complaints processes are being properly managed and followed.
• Utilizes expert level project management skills to lead, manage, and deliver results for large, complex, cross-functional project initiatives within established timeframes and quality measures. Translates project goals/objectives into a defined future state and project success measures that can be understood by project stakeholders, project team and others.

• Provides strategic coaching, leadership, and training to business partners and department personnel to develop subject matter expertise in support of key regulatory accountabilities and reduce or mitigate regulatory and compliance risk across the Enterprise.

• Develops and implements communication and reporting mechanisms to manage issues, risks, and timely delivery of initiative results. Partners with management team to identify and address regulatory compliance concerns for corrective action and recommend next steps and implementation plans.
• Establishes and maintains positive customer relationships, both internal and external, as well as actively cultivating and maintaining relationships with state regulators. Liaises with trade groups by phone and/or at industry meetings and conferences to help advance company priorities and identify best practices.
• Leads the identification of productivity and workflow process improvement opportunities. Makes broad recommendations for improvement and develops, implements, and monitors recommended solutions.
• May perform other duties as assigned

• Leverages advanced data analytics to identify regulatory trends.
• Discovers, designs, and implements advanced SharePoint (or equivalent) solutions for the Regulatory team; manages SharePoint (or equivalent) implementations from initial installation to maintenance and further customer design; serves as the point of escalation for highly complex technical issues or questions on SharePoint (or equivalent).
• Develops and drives new, innovative technology practices that significantly minimize risk, achieve compliance with legal and regulatory requirements, and provide process efficiencies for the Regulatory team.

• Bachelor's Degree or seven plus years related business experience plus a minimum of five years of regulatory experience
• Demonstrated deep business knowledge and strategic understanding of the insurance industry and expert understanding of the associated compliance and regulatory environment
• Strong verbal and written communication skills. Expert at flexing communication style to suit various audiences
• Excellent attention to detail
• Demonstrated expertise in problem solving and analytical thinking, with a strong results-focused orientation
• Strong organizational and project management skills, including proven ability to manage multiple concurrent complex projects or priorities for a variety of stakeholders
• Proven effective leadership and interpersonal skills, including demonstrated ability for successful partnering and building effective relationships across reporting levels and teams both internally and externally
• Demonstrated ability to resolve conflicts and negotiate to reach successful resolution of issues
• Extensive technical skills (including Microsoft Office Suite and SharePoint or equivalent) and expertise in data analytics and reporting
• Expert at research, including expertise in interpreting and applying laws, rules and regulations and performing analysis, anticipating barriers, and making appropriate, thoughtful, and creative recommendations for solutions
• Strong expertise in identifying, analyzing, and communicating about potential regulatory risk areas and developing remediation or mitigation strategies
• Strong desire for continuous improvement, with demonstrated leadership in the area of process improvements
• Highly self-motivated, with a demonstrated ownership mindset
• Strong in-depth knowledge of Unum Group and its insuring subsidiaries' products, business processes and functional areas preferred