GenAI Director of IT Delivery

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

• Lead initiatives involving GenAI technologies using Azure Cognitive Services, OpenAI or Amazon Q, Textract, and Bedrock or other AI/ML services or frameworks.
• Collaborate with technical teams to integrate using Python, NodeJS, fastAPI, Flask and LLM libraries such as LangChain and Llama.
• Familiarity with AWS services (S3, Lambda, API Gateway, SageMaker) and ML frameworks (TensorFlow, PyTorch, Scikit-learn) is a plus.
• Degree in computer science preferred, or relevant technical experience
• Has 8+ years experience in an IT field, or equivalent relevant work experience
• Proven leadership in executing IT plans successfully that enable technical or business capabilities and address technology or business priorities.
• Strong understanding of Agile/Lean/Service Management leadership principles.
• Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful.

• Leads functional areas of IT to build, enhance, transform, or support technology and/or business services by successfully delivering on outcomes.
• Engages in strategic planning with business and IT stakeholders to provide direction, guidance or recommendations on technology and architectural considerations.
• Defines a portfolio of change and roadmap. Engages and influences IT and business leaders to ensure the portfolio will deliver agreed business objectives.
• Collaborates with IT leadership across various disciplines, provides guidance, direction or recommendations to address a wide range of business and technology needs with emphasis on optimized, timely and successful delivery.
• In collaboration with the IT VP, initiates and influences relationships with and between key stakeholders involved in the management and implementation of IT plans, acts as a point of contact for stakeholders, planners, designers, and operational business partners.
• Experience in building Generative AI solutions. Identify, assess and develop Generative AI and AI/ML applications by applying key industry tools, techniques, and methodologies
• Applies innovative methods utilizing IT assets and capabilities in alignment with the organization's strategic direction and tactical plans.
• Highly proficient in applying knowledge of IT's technology framework(s), technical environment, and cross-organizational IT functions in technical choices for a variety of large, strategic efforts.