Job Posting End Date: May 24
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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*All the benefits listed above are subject to the terms of their individual Plans.
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:
This role is accountable for defining the organization transformation roadmap for People and Communications, the Continuous Improvement Strategy for People and Communications and Real Estate, and for Unum's Employee Experience Strategy, including all aspects of the employee life cycle for P&C and Real Estate (e.g. on-boarding, job changes, termination, etc.).
The role will partner with stakeholders across the Enterprise to ensure that employee lifecycle technology capabilities and roadmaps and operational processes are delivered aligned with Unum's Employee Experience Strategy and Enterprise strategic objectives. The role will partner extensively with SLT/ELT/CoE leaders, DTO, Real Estate, and Finance to effectively integrate upstream and downstream processes in achieving these goals.
In alignment with P&C's Strategy, this position will devise and implement initiatives to continuously improve and evolve Unum's employee experience. Drives initiatives designed to realize efficiencies and improve operating outcomes: ESAT, quality, accuracy, flexibility, scalability, and efficiency.
Principal Duties and Responsibilities
- Own delivery of the Employee Journey Roadmap, including identifying related operational efficiency opportunities within the employee life cycle, and consulting with ELT on implementation plans.
- Drive development and adoption of global standard operating models for processes to ensure an employee experience aligned with Unum's strategy, which create operational efficiencies, and that are flexible and scalable for growth (a global delivery model)
- Apply extensive knowledge of operational processes, data infrastructure, and technology solutions to collaborate closely with HRIS and CoE Leads to effectively strategize, build, and execute on innovative solutions to enhance Employee Experience.
- Develop strong and collaborative partnerships with senior leaders across the organization to inform and influence investments and advancements in technology, process effectiveness, and support capabilities that impact the Employee Experience.
- Lead team of Employee Experience and Continuous Improvement professionals, adhering to latest professional design and delivery standards and best practices.
- Develop talent to ensure a healthy succession pipeline for the P&C organization.
- Design and execute appropriate change management efforts based upon trends, new employee experiences, tools, and processes.
- Develop overall EX scorecard, SLAs, metrics, resource and financial management of the Employee Experience organization, partnering with key stakeholders around the Enterprise.
- Manage consultant vendor relationships
- Consult with project leads and ELT to ensure delivery of solid change enablement plans in support of P&C's annual calendar of events, all Strategic efforts, and large Run initiatives.
- Define and implement P&C Continuous Improvement methodology and approach, including standards and metrics
- Partner with ELT to ensure that all areas are consistently assessing ways of working to ensure optimal use of P&C's Shared Services model and to find ways to optimize operating budgets.
- Analyze situations and issues, recognizes strategic implications, and applies both specialized expertise and a broader HR knowledge framework to define problems, priorities, and desired outcomes.
- Act as a change agent and promote innovation and continual improvement.
- Remains up to date on trends and developments within functional areas of expertise, researches and uses best practices benchmarks.
- Partner with Corporate Communications on the development, execution, and monitoring of a strategic communications plan as part of the Strategic and Annual Events Plans with focus on employee experience
- Planning partner and consult to leader of SPO - Programs Team
- Lead special projects as requested
- Perform other duties as assigned.
Job Specifications
- College degree or equivalent required.
- 15+ years general HR knowledge to include areas such as: HR Services, HR Planning/Project Management, Staffing, Employee Development, Compensation, ER, HR Policy Development, Benefits, EEO & AA, Financial Planning & Analysis, Employee Experience.
- Experience/working knowledge of Shared Services, HRIS and various HR Applications as well as emerging technologies
- Experience/working knowledge of outsourcing, analytics/measurement, process optimization
- Knowledge of survey methodologies and surveying techniques and principles; as well as assessment tools.
- Understanding of project management, process redesign, and/or continuous improvement related methodology/tools.
- Strong analytic and critical thinking skills, both at strategic and tactical levels.
- Strong results orientation balanced with a high attention to detail and quality of product.
- Ability to manage multiple priorities and aggressive deadlines
- Strong partnering/team player orientation.
- Strong interpersonal and communication skills
- Experience leading teams of professionals and has proven to be an effective manager of people, with a strong track record of providing strong coaching, feedback and development guidance
- Ability to influence senior leaders and provide thought leadership
- Very action oriented with ability to get large projects done with limited resources
- Business approach to problem solving with a customer focus
- Collaborative leader - with external as well as internal staff
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Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$114,100.00-$215,700.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum