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COMMUNITY BASED SERVICES SUPERVISOR

3 days ago Rio Rancho, NM

This job is no longer available.

Job Description

Minimum Offer

$ 30.60/hr.

Maximum Offer

$ 37.98/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: UPC PSI Programs

FTE: 1.00
Full Time
Shift: Days

Psychosocial Rehabilitation is a recovery and skills based program for adults (Age 18+) diagnosed with severe mental illness (SMI) and provides activity based learning and classes focusing on four domain areas: basic living skills, social skills, therapeutic socialization and community engagement. PSR supports individuals in creating goals that support their health, growth and well-being, improving access to community resources and support, and connecting with other individuals in a strengths-based model to support their needs. PSR Supervisor oversees CSW’s who meet with clients for individual treatment planning and goal-setting, as well as facilitating skills classes and outings to work with clients on goals that include physical, emotional, interpersonal, social, educational, creative, coping, basic living, and leisure interests and skills in a community based setting.

Position Summary:

Assist in the supervision and leadership to a select group of department staff. Plan, organize, and implement community based services for clients. Clients served include: Developmentally Disabled, AIDS, HIV Positive, Physically Disabled and Elderly. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives\n
SUPERVISION - Oversee the work of other personnel by training, allocating and monitoring work
SUPPORT - Performs work of similar nature
CASE MANAGEMENT - Oversee and assign clients case loads and staff hours to best suit clients and hospitals need
SUPERVISION - Assist the program manager in selecting, training/orienting and assigning department staff
SUPERVISION - Assist in developing standards of performance, performance evaluation; initiate or make recommendations for personnel actions
PERFORMANCE - Develop standards of performance consistent with professional organization standards, evaluate performance, initiate personnel actions or make recommendations for personnel actions as appropriate
LEADERSHIP - Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation
SUPPORT - Provide consultation to staff to determine client service needs; participate in internal planning, case review and quality assurance activities of the department
EVALUATE - Reassess and evaluate staff effectiveness with clients on a periodic basis, monitor client changes and needs
SUPPORT - Mobilize resources to the benefit of client
COVERAGE - Organize case coverage during absence of staff
SUPPORT - Assist staff in needs assessment/evaluation of clients medical and social needs and functional limitations; apply client needs assessment to determine eligibility for program services

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SUPPORT - Provide required data for service accountability expenditures; prepare care summaries and special reports
POLICY & PROCEDURE - Maintain established departmental policies and procedures, objectives, and quality assurance programs
RELATED WORK - Perform related duties and responsibilities as required
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate in a variety of research projects to develop service plans; may propose changes to program policies and procedures
OPERATIONS - Oversee some facets of the daily operations of the organizational unit, ensuring compliance with University, State, and federal laws, policies, and regulations
COMMUNITY RELATIONS - Represent the organization at various community and or/or business meetings; promote existing and new programs and/or policies
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
TRAINING - Train internal staff on all aspects of supported employment services; develop individualized care plans using Vocational Assessment Profile, Job Analysis, Job Carving, Situational Assessment tools and incorporate employment barriers
ACCREDITATION - Participate in accreditation of national certification in the field of Psychosocial Rehabilitation
JOB MATCHING - Network with businesses in public and private sector; prepare job analysis, initiate job matching and job carving to assist clients obtain competitive employment
REPORTS - Prepare statistical reports on the program services, revenues, and trends; prepare interval and annual reports

QualificationsRelated Education and Experience may be substituted for one another on a year for year basis.

Education:

Nonessential:
Bachelor's Degree
Education specialization:
Nonessential:
Related Discipline

Experience:
Essential:
3 years directly related experience

Nonessential:
5 years directly related experience

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Valid New Mexico Driver's License
UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
Certified Psychosocial Rehabilitation Practitioner

Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:
Essential:
No or min hazard, physical risk, office environment
Subject to random alcohol and substance testing
May perform subordinate tasks in high census/vol

Department: Behavioral and Mental Health

Client-provided location(s): Rio Rancho, NM
Job ID: 5356864132
Employment Type: FULL_TIME
Posted: 2025-08-17T00:00:00

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion