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UnitedHealth Group

Senior Vice President, Home & Community - Optum at Home

Eden Prairie, MN

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Optum At Home product, together with an interdisciplinary care team we help patients navigate the health care system, and connect them to key support services. This preventive care can help patients stay well at home.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

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The Optum at Home leader will report directly to the President of Optum Health, Home & Community business. This leader will drive a growth and transformation agenda for the home-based longitudinal care assets, including legacy Landmark Health, legacy Prospero, complex members and full health plan populations on an "at-risk" basis. Keeping the patient and member at the center, this leader will drive the strategy and execution of Optum at Home. The leader will also lead our collaboration with UnitedHealth Care in the management of Medicare Advantage Individual and Dual Special Needs populations.

The Optum at Home leader will oversee $20B+ in revenue and lead a team of over 4,000 employees in business operations and clinical roles, all of which are fully accountable to meet the mutually agreed upon business financial and growth goals. The critical focus for this leader will be in setting a leadership tone of empowerment, inclusive leadership and engaging the hearts and minds of all employees working in service of our strategy, to serve our patients and members.

Primary Responsibilities:

Leadership responsibilities

  • Manage all aspects of the P&L, including driving growth, reducing medical expense, STARs performance, coding accuracy and administrative cost efficiency
  • Lead the strategy creation and implementation, spanning assets in the benefit and care delivery space
  • Organize the current businesses into a cohesive unit to deliver best-in-class integrated medical-behavioral care for complex populations
  • Drive a culture of collaboration with patient and member experience at the center of our strategy and decisions
  • Establish a high performing organization, focused on engaging talent, promoting an inclusive culture, advancing efforts around diversity and health equity
  • Manage growth by partnering with internal matrixed stakeholders (e.g., Optum Health leadership, UHC leadership, clinical leadership and other business and functional leaders)
  • Be a talent steward across the enterprise; develop and coach growth leadership
  • Determine opportunities to integrate Optum at Home with matrix corporate services across the enterprise
  • Lead integration efforts including visioning, culture and operating discipline

Internal relationship responsibilities

  • Partner with Growth, Marketing, Corporate Development, Operations, Finance, HCE, Human Capital, Customer Office and newly acquired businesses to develop a holistic vision that demonstrates our value for the clients and markets we serve
  • Innovate for solution design and service offerings while fostering a high performing culture
  • Partner with finance leadership to drive growth while managing costs
  • Communicate and present effectively at multiple audiences and levels
  • Serve as a business executive, with an enterprise view, collaborating with peers across Optum and UHG

External client responsibilities

  • Build and enhance our brand in the healthcare industry, specifically with organizations focused on behavioral and mental health
  • Develop innovative products and services
  • Lead, cultivate and deepen complex key client relationships
  • Drive complex solutions and expand solutioning with existing external clients and markets to drive growth
  • Pursue new partnership and acquisition opportunities to drive growth and member value

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint
  • Proven ability to operate and effectively navigate in a highly complex, matrix environment with a high level of collaboration
  • Proven experience and expertise in healthcare, insurance or related industry (ex. consulting, wellness, pharmacy, etc.)
  • Progressive management experience with ability to successfully recruit, hire, develop and engage talent
  • Demonstrated commitment and experience in driving efforts around inclusion, diversity and health equity
  • Experience leading teams on a national level with a bent toward transformation
  • Proven track record for achieving business growth and financial goals
  • Demonstrated success in accessing and influencing senior level and / or C-Suite clients, and / or business partners in a highly matrixed organization
  • Deep understanding of health plans, including Medicaid, Medicare, commercial markets and innovative financial arrangements
  • Strong financial acumen and prior large-scale P&L experience as well as budgeting and full risk and fee-based arrangements
  • Demonstrated leadership of driving results through times of ambiguity and change

Preferred Qualifications:

  • Experience with Medicare or Medicaid, DSNP, MAPD, MME as well as commercial insurance, and/or LTC/LTSS organization
  • Experience leading a health plan or a care delivery organization
  • Strong written and verbal communication skills, including well-developed interpersonal skills used to influence the behavior of others across a highly matrixed organization - ability to speak to large groups

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Client-provided location(s): Eden Prairie, MN, USA
Job ID: UHG-2196207
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • HSA
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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