Senior Information Security Engineer Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Manages the DNS systems, upgrades systems as required, provides all operational and sustainment activities related to the ongoing support of all DNS systems
• Resolves complex DNS network problems, and operating DNS enterprise servers
• Performs DNS administration
• Linux, VMWare and other OS admin and maintenance
• Install, configure, maintain DNS network services, equipment and devices
• Requires a thorough knowledge of networking essentials
• Assists in providing support for network security
• Provides telephone, e-mail, or remote access solutions to day-to-day DNS issues
• Support DNS team in meeting key performance indicators and metrics
• ServiceNow Queue Management
• Provides ensuring the timely SLA process through which INC, CTASK, and CHG work is assigned and completed
• Includes problem recognition, research, isolation, resolution, and follow-up steps
• Performs analysis of IT requirements and works with the client to determine feasibility of the task
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• Degree in Information Technology field and/or equivalent professional experience
• 3+ years of experience networking, switching and firewall environments
• Experience with DNS Technologies
• Experience with Cloud Technologies
• Experience of Infoblox DNS, DHCP, IPAM and related services - Configuration and Management
• CISCO, Palo Alto and other general networking and firewall experience
• Experience with Infoblox Software and Implementation
  • Grid Master
  • Grid Manager
  • Grid Members
  • Infoblox DNS, DHCP and IP Address Management
• In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP and Cloud Hosted Environments
• Knowledge of modern LAN/WAN solutions including IP networking - MPLS, QOS, SONET/SDH optical solutions, and serial communications, TCP, UDP, DHCP, SSH, NTP, DNS, ARP, ICMP, SCP, and TFTP, dynamic routing protocols to include EIGRP, and BGP and DMZ zone DNS secure administration