Senior Business Process Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Let's get one thing straight. We're in the business of making revolutions happen every single day. It's what's needed to make the health care system work better for everyone. As a Business Analyst, you'll drive vital projects that have strategic importance to make that mission a reality. You'll use your sharp business skills to assist in creating, controlling and improving business processes.

Primary Responsibilities:

• Lead process design and project implementation teams in process improvement activities
• Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
• Lead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs
• Sure, you'll need to diagnose process improvement opportunities and develop solutions. The difficulty is in knowing the right questions to ask. You will solve complex problems as you serve as a resource to others on your elite team
• You'll be expected to find better, more efficient ways of doing things and collaborate effectively with multiple stakeholders
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 6+ years of experience in writing business and/or system requirements and business/finance analysis
• 6+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects and deadlines

Preferred Qualifications:

• Bachelor's degree in Business, Finance, Health Administration or related field
• 2+ years experience with MS Project, Access, Word, Excel, PowerPoint, SharePoint and Visio
• Health care industry experience
• Team lead or project lead experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.

Client-provided location(s): Manila, Philippines, San Pedro, Philippines, Cebu City, Philippines, Bonifacio Global City, Philippines

Job ID: UHG-2327581

Employment Type: FULL_TIME

Posted: 2025-11-27T20:22:48