Fax AI Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Collaborate with the team to migrate on-premises workloads to cloud environments
• Collaborate with IT security teams to ensure secure cloud deployments.
• Optimize cloud infrastructure to meet performance and cost targets.
• Organize training sessions and seminars to enhance the skills of the team.
• Maintain and update system documentation for all On Prem/cloud environments.
• Resolve escalated issues arising from On Prem/cloud operations, coordinating with other departments as necessary.
• Evaluate new cloud technologies and vendor products.
• Ensure cloud migration projects are completed within planned timelines and budgets.
• Coordinate with business users for issues that arise and find solutions
• This Job is for US Day Time schedule (regular shift worked between the hours of 6am - 6pm CDT)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• Knowledge of project management methods
• SaaS design experience
  • SSO - SAML (general)
  • Azure (SSO, SAML, SCIM)
• Fax in a large-scale environment (2+ years)
  • On Prem
  • SaaS or PaaS or IaaS
  • T.38, G711 VOIP technology
  • Basic understanding of SQL Server
  • Telephony/Voice side
    • Cisco call manager
    • Oracle SBC
• AI Skills
  • Natural Language processing
  • Intelligent document processing
  • Retrieval-Augmented Generation
  • Deploy and manage ML models on cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform (GCP)
  • Leverage cloud-native tools like Azure Machine Learning, AWS SageMaker, GCP AI Platform for model training, deployment, and monitoring

• Network Technology
• OCR
• Microsoft Technologies
• Modern Code/Scripting Languages
• VMware experience
• AI/ML
• Engineer/SRE mindset