Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Data Analyst (Workforce Management & Business Management Operations), you will play a key role in analyzing and interpreting data to provide valuable insights and recommendations that drive strategic decision-making.
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Primary Responsibilities:
- Workforce Management Data Analyst
- Execute on workforce management activities such as staffing requests, requisition review and approval, planning, and vendor management
- Analyze workforce management data and generate and communicate results
- Collect, analyze, and interpret data from various sources to identify trends, patterns, alignment to forecast, and opportunities for optimization and added value
- Understand technology financials and assist with making appropriate workforce decisions.
- Provide backup coverage for workforce management leadership
- Build and maintain decision-support tools using Power BI or other similar software
- Communicate professionally and effectively with stakeholders through both written and verbal communication
- Drive innovation and deliver enhancements using AI
- Business Management Operations Analyst
- Prepare reports and presentations, summarize findings, and make data-driven recommendations
- Develop a dashboard to monitor key performance indicators (KPIs) and recommend metrics to measure the success and effectiveness of various business initiatives
- Collaborate with cross-functional teams to develop and implement strategies to optimize business processes and improve operational efficiencies
- Support organization with proactive and productive communications
- Drive innovation and deliver enhancements using AI
- Gain a working knowledge of technology portfolio management
- Utilize forecasting models and tools to project future technology demand and plan for capacity
- Learn about technology financials, and assist in budgeting, forecasting, and financial analysis
- Provide backup coverage for technology portfolio manager
- Other
- Support ad-hoc projects and initiatives as assigned by the Strategy & Operations Team
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree or equivalent
- Familiarity with project management methodologies is a plus, as position requires good organizational skills
- Proficiency in using MS Office Software (PowerPoint, Excel, Word) & other applications a plus
- High-level MS Excel proficiency with the ability to manage, analyze, and compare large data sets
- Proficiency with constructing Power BI visuals and dashboards
- Proven analytical skills with the ability to gather, analyze, and interpret data sets
- Proven good written and verbal communication skills, with ability to present findings in a clear and concise manner
- Proven solid organizational skills and attention to detail
- Demonstrated ability to work independently and collaboratively in a fast-paced, deadline-driven environment
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.