Associate Patient Care Coordinator
Today• Sumter, SC
Opportunities with Colonial Healthcare, part of the Optum family of businesses. Join our team and advance your career within a leading primary care and specialty medical practice that prides itself on family-focused, patient-centric care. With over 25 years of experience, offices across Sumter, Columbia, Camden, and Manning, SC, and a commitment to reducing wait times and integrating cutting-edge medical advancements, we offer a supportive environment where you can grow professionally. Our dedication to improving the quality of life for our patients through coordinated care and advanced diagnostic services is unwavering. Be part of a network that values Caring. Connecting. Growing together.
The Associate Patient Care Coordinator will greet and check in patients, verify patient demographic and insurance information, collect balances, co-pays, deductibles, and co-insurances, and conduct patient check-out.
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Location: 327 Broad St. Sumter, SC. May be asked to float to Manning, SC location for coverage, as needed.
Schedule:
- 40-hour work week with flexibility required to work Monday-Friday, between the hours of 7:15am-6pm and Saturday & Sunday between the hours of 7:15amam-4pm
- The schedule will include Friday, Saturday, & Sunday shifts and will be determined by the supervisor upon hire
- Holidays may be required, depending on business need
Primary Responsibilities:
- Greets patients in a professional and courteous matter
- Directs patients to appropriate areas
- Verifies and updates all patient demographic, employment, and insurance information with EACH visit
- "Checks-in" all patients, gives patients medical forms to complete or update
- Collects co-payments, deductibles, co-insurances, and outstanding balances, verifies insurance eligibility, verifies pre-authorizations were obtained (if applicable)
- Collects payment, writes receipts, and posts payments
- "Checks-out" all patients, schedules appointments for procedures, labs, and follow-up visits. Provides patient education for any prep information needed for procedures
- Prepares information for next day's appointment (if applicable)
- Scans and files patient information as needed
- Reconciles cash drawer daily and sends deposits to Department Manager
- Retrieves and sorts mail into appropriate boxes. Sorts and documents any returned mail
- Maintains a good working relationship with practice staff members
- Meets dress code standards; appearance is neat and clean
- Completes annual education requirements
- Reports to work on time and as scheduled
- Completes work in a timely manner
- Attends staff meetings
- Ensures patient confidentiality
- Complies with all practice policies and procedures
- Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service experience
- Access to reliable transportation
Preferred Qualifications:
- Medical office experience
- EMR experience
- Experience with Microsoft Office (Excel)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Client-provided location(s): Sumter, SC
Job ID: UHG-2304774
Employment Type: FULL_TIME
Posted: 2025-08-22T20:21:46
Perks and Benefits
Health and Wellness
- HSA
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- 401(K) With Company Matching
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
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