Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
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As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
As Associate Director of General Management, you'll be responsible for working with key business and technical partners to develop industry-leading data solutions that provide insights and analytics that drive efficiency and value to clients.
Schedule: Full-time position with standard working hours of Monday - Friday from 9am to 5pm.
Primary Responsibilities:
- Manage intake, communications and tracking of change activities (internal, Regulatory, Compliance) across Business and Technical Functions
- Develop process flows and controls to ensure accurate tracking and reporting of change activities
- Partner with key stakeholders regarding change activity impact, risks and issues
- Lead and coordinate change activity discussion with stakeholders and impacted functions
- Ensure compliance to the change/governance process highlighting non-compliance, risks and issues in a timely manner
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
- Bachelor's Degree in Business Analysis or a comparable discipline with prior experience in governance and tracking role being advantageous
- Advanced analytical abilities to compile, structure, examine, and present substantial data with precision and thoroughness
- Project management skills and experience
- Ability to coordinate across multiple time zones with demanding stakeholders
- Ability to contextualize and translate business needs and requirements to a technical audience
- Awareness of technology delivery pipelines
Preferred Qualifications:
- Process Improvement Certification - Lean Six Sigma, etc.
- Experience in leadership reporting and communication
- Experience with project management / Agile development methodology
- Cloud based technology certification
- Healthcare / Pharmacy experience
Soft Skills:
- Communication, coordination, and presentation capabilities, adept at simplifying change impact to audiences without a technical background
- Ability to work well under pressure in a fast-paced environment while demonstrating good level of maturity
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.
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